Policy Development Manager - Toronto, Canada - Toronto Transit Commission

Sophia Lee

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Description

JOB INFORMATION

Requisition ID: 6806


Number of Vacancies: 1


Department:
Chief People Officer & Staff Chief People Officer & Staff


Salary Information:
$111, $139,867.00


Pay Scale Group: 11SA


Employment Type:
Regular


Weekly Hours: 35


Off Days:
Saturday/Sunday


Shift:
Day


Posted On:
March 22, 2023


Last Day to Apply:
April 4, 2023


Reports to:
Executive Director - People


The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"


General Accountability:


  • Reporting to the Executive Director-People, this role will oversee all aspects of the stakeholder relationship in strategizing, planning, engineering, and delivery required to effectively develop and implement new HR policies. Reviews, reengineers, and provides valueadded recommendations to maintain existing HR policies. Manages the development of a HR policy framework and proactively identifies opportunities, initiates, develops, and evaluates the HR policy agenda. Accountable for policy development, adherence, compliance, and policy updates due to legislative changes. Ensures HR policies are in line with TTC objectives and the strategic directions in the Corporate Plan.

Key Job Functions:


  • Establishes a new policy framework for HR Department, ensuring its ongoing effectiveness and identifying and implementing any required changes.
  • Recommends, develops and implements purposeful policy and procedure solutions to provide clarity and guidance where no manuals or past practices exist.
  • Defines key parameters to be adhered to by TTC staff throughout implementation of the new policies.
  • Acts as key HR resource to educate/train TTC departments and provide expert guidance on new HR policies and standards.
  • Responds to emerging regulatory, legislative changes and assesses whether new or revised policies and practices are required.
  • Establishes the appropriate implementation plans by developing a project charter and project work plan for a new or revised HR policy and/or standard implementation.
  • Directs the stakeholder awareness by preparing and delivering presentations to key senior management in order to highlight operational impacts of the new policy/standard.
  • Facilitates communication and ongoing engagement of all stakeholders in the development and reengineering of the HR policies.
  • Establishes and documents related policies and procedures to ensure proper controls over new processes are maintained.
  • Implements the legislative changes required by amendments to the TTC governing Human Resources policies.
  • Provides staff with direction and guidance, processes and tools to implement policies and sustain the same.
  • Oversees the identification and development of appropriate policies, and procedures as a result of restructuring, or other major transformations at the TTC.
  • Provides strategic and integrated leadership to the departmental senior management in the development of the overall policies and direction.
  • Provides HR policy, standard, procedure and controls expertise and services to the TTC, senior management and staff.
  • Designs, develops and implements strategic policies and programs that make major changes in overall business performance based on longterm needs.
  • Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

Skills:


  • Manage human resources
  • Provide specialized consultation
  • Gather information and conduct research
  • Develop/document policies and procedures
  • Demonstrate knowledge of the industry and / or sector

Education and Experience:


  • Completion of a postsecondary college diploma or university degree in a related field or a combination of education, training and experience deemed to be equivalent.
  • A few years of related work experience normally obtained at a large organization or at a public sector entity that uses HR policies and standards similar to a municipal government.

Additional Requirements:


  • Significant knowledge of policy development, research, government legislation/regulations, and issues/initiatives related to human reso

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