Junior Technical Writer - Markham, Canada - Pathway Communications
Description
Pathway Communications is a leader in technology management solutions and counts some of Canada's best brands as its clients. Pathway has been a pioneer in IT Managed Services.Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach.
Our clients rely on us as their sole source for high-quality IT solutions - from hybrid cloud services to service desk, telephony, and security.
Pathway's operations and teams span across four offices in Canada and overseas and continue to grow rapidly***:
Key Responsibilities:
- Utilize prior responses to write technically accurate and well organized RFP responses
- Ensure each client requirement is answered in sufficient detail
- Understand technical details from Engineering team and translate into clear and concise information for clients
- Maintain the repository of RFP responses in accordance with established organization and tracking templates
- Review the current list of new RFPs and fill in the presentation template for Yay/Nay meeting
- Run the Yay/Nay meeting and answer questions about new RFPs
- Follow and maintain RFP response team processes
- Review and correct all outward facing copy
- Work on clientspecific requests for documentation
- Address and complete additional projects as they occur and are assigned
Requirements:
- A degree, diploma, or certificate
- Has a foundation in technical writing for IT
- Strong organizational skills reflected in file and folder organization
- Strong time management skills reflected in meeting deadlines
- Excellent communication skills reflected in advanced and sufficient notice of issues or required assistance
- Selfeducation about new technologies as they become relevant or used in our environment
- Excellent written and verbal English reflected in a low error rate in written work
How to Apply:
- Disclaimer: Please note that this document is intended to provide an overview of job accountabilities and does not necessarily list all tasks related to the job.
- Location: Markham, ON, Canada; onsite
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