Junior Technical Writer - Markham, Canada - Pathway Communications

Sophia Lee

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Sophia Lee

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Description
Pathway Communications is a leader in technology management solutions and counts some of Canada's best brands as its clients. Pathway has been a pioneer in IT Managed Services.

Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach.

Our clients rely on us as their sole source for high-quality IT solutions - from hybrid cloud services to service desk, telephony, and security.

Pathway's operations and teams span across four offices in Canada and overseas and continue to grow rapidly

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Key Responsibilities:


  • Utilize prior responses to write technically accurate and well organized RFP responses
  • Ensure each client requirement is answered in sufficient detail
  • Understand technical details from Engineering team and translate into clear and concise information for clients
  • Maintain the repository of RFP responses in accordance with established organization and tracking templates
  • Review the current list of new RFPs and fill in the presentation template for Yay/Nay meeting
  • Run the Yay/Nay meeting and answer questions about new RFPs
  • Follow and maintain RFP response team processes
  • Review and correct all outward facing copy
  • Work on clientspecific requests for documentation
  • Address and complete additional projects as they occur and are assigned

Requirements:


  • A degree, diploma, or certificate
  • Has a foundation in technical writing for IT
  • Strong organizational skills reflected in file and folder organization
  • Strong time management skills reflected in meeting deadlines
  • Excellent communication skills reflected in advanced and sufficient notice of issues or required assistance
  • Selfeducation about new technologies as they become relevant or used in our environment
  • Excellent written and verbal English reflected in a low error rate in written work

How to Apply:


  • Disclaimer: Please note that this document is intended to provide an overview of job accountabilities and does not necessarily list all tasks related to the job.
, Permanent (Temporary hybrid)

  • Location: Markham, ON, Canada; onsite
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