Dental Administrator - Toronto, Canada - Hayden Charles Dental Care

Description

• Perform administrative tasks including patient checkin/out, processing insurance claims, reviewing treatment plans, and discussing cost/financing options.
• Maintain a professional reception area to ensure a welcoming environment for patients and visitors.
• Answer and respond to telephone calls with professionalism and exceptional customer service.
• Schedule appointments efficiently, considering doctor and staff availability, and manage the appointment calendar.
• Make followup appointments as necessary following patient visits or cancellations.
• Greet and welcome patients and visitors warmly to the practice.

• Dentrix experience is essential.
• Background in dental administration is required.
• Canadian experience is preferred.
• Two years of dental administration experience is necessary.
• Strong interpersonal and verbal communication skills to maintain effective rapport with patients, dentists, and other staff members.
• Ability to work well in a teamoriented environment.
• Previous customer service or patient relations experience, with conflict resolution skills.
• Adaptability to office policy improvements.
• Detailoriented and organized, with quick and accurate data entry skills for presenting treatment plans to patients efficiently.
• Ability to maintain a positive attitude and composure in adverse conditions while multitasking.
• Knowledge of Dentrix is considered an asset.
• Proficient organization, communication, and computer skills are required.

• French not required

• 8 hour shift
• Monday to Friday
• Weekends as needed

• Dental receptionist: 2 years (required)