Pssr Parts Sales - Acheson, Canada - Western Star Trucks (North) Ltd.
Description
**POSITION TITLE: Outside Part SalesDEPARTMENT:
Parts
SUMMARY:
At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it's why we've dedicated our business to helping others succeed.
What started out as a family-owned and operated business all the way back in 1987 has now grown to a group of companies with dealerships with 3 main cities in Northern Alberta.
We believe in building relationships with our customers and getting to know their unique needs. We're big on communication, keeping our customers and co-workers in the loop every step of the way. And finally, we give a damn. We want our customers to know we care about them and their truck, every step of the way.Western Star Trucks (North) Ltd.
believes in hiring and retaining the best by offering a positive open work environment, Competitive Compensation, Full Benefits including RRSP/TFSA Matching.
Opportunities for career development. Fun and inclusive cultureYour primary responsibility will be to promote growth of the WSN Group of Companies with all department offerings and features with a primary focus on part sales, while building new and strengthening existing relationships
RESPONSIBILITIES:
- Attain the sale and gross profit objectives set by the company
- Remain current on all products, services and programs we offer
- Maintain a professional appearance and attitude
- Always maintain a positive attitude with Clients and coworkers
- Attend all company functions, both social and business
- Keep communication between departments and branches open and positive
- Conduct regular visits and calls to clients
- Acting upon client requests in a timely, truthful and ethical manner
- Prospecting and establishing new accounts
- Promoting all branches, departments, products and services we offer
- Record keeping of all customer communications for future reference and follow up
- Ensure the utilization of available technologies and programs are used
- Attend regular scheduled meetings to discuss budget shortfalls and responsive actions, wins, losses, market feedback, issues, concerns and forecasts
- Participate in all makes training and promote all makes offerings
- Attend vendor training as it becomes available
- Complete tasks within expenses budgeted for travel and entertainment
- Make initial contact to new accounts in a timely fashion
- Follow up on delivering of quotes shortly after they are prepared
- Create and populate a customer product worksheet
- Assist in maintaining our Elite Support certification: Customer focused way of doing business and cultivate a continues improvement culture
- Required to help when short in the Parts Warehouse for various duties
- Complete training as required
- Responsible for maintaining the cleanliness and maintenance of the assigned company vehicle and follow our Driver policy
- Responsible to follow all companies' policies and procedures
QUALIFICATION & EXPERIENCE REQUIREMENTS:
- Minimum of 5 years of Sales experience
- Minimum of 5 years of driving experience
- Must be sales driven, organized and selfmotivated
- Class 5 Drivers License with a clean driver abstract required
- Able to speak, read and write in English
- Able to sit for long period s of time and travel in all weather conditions
- Excellent Customer Service Skills
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