Analyst, Workforce and Capacity Planning - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Analyst, Workforce and Capacity Planning

What is the opportunity?

As a Work Force Planning Analyst, you will work as part of a team to develop and manage Work Force planning activities within Payments and Trade Operations, including capacity management, workforce planning and analytics.

You will empower business partners with information and actionable insights, drive continuous improvement, and support our operational strategy. You empower business partners with Data Driven insights to drive operational efficiencies.

What will you do?

Coordinate with various teams within RBC Payments and Trade (Operational Excellence, Robotics Process Optimization, Dynamic Resourcing, and Operations).
Work to develop and implement robust data sourcing, integration of data, reporting, and analytics capabilities, leveraging enterprise capabilities and technology where appropriate.
Conduct analyses and synthesize findings to identify improvement opportunities and help teams reach decisions.
Develop and improve management reporting capabilities at all levels.
Coordinate workforce needs across pillars within Payment and Trade.
Support Payments and Trade Operations goals (People/Efficiency/Resiliency) and track progress against targets.
Enable process enhancements and automation by integrating data capabilities within business operations which may include developing predictive analytic principals within our capacity planning framework.
Coordinate Workforce planning activities across Payment and Trade Operations to effectively support dynamic resourcing initiatives.

What do you need to succeed?

Must-have

Strong strategic thinking skills with outstanding capability for problem solving
Knowledge and experience with analytical tools, databases, and visualization tools (e.g., SAS, SQL, Python, Teradata, Hadoop, Tableau)
Exceptional analytical skills with strong attention to detail
Excellent communication and presentation skills; ability to work collaboratively in a crossfunctional environment
Ability to handle fastpaced and highrisk situations in a dynamic environment.

Nice-to-have

Experience with statistical techniques
Education or experience in data analytics, computer programing or equivalent
Experience with Payments and Trade Finance.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to take on progressively greater accountabilities.