Casualty Claims Analyst - Toronto, Canada - AIG

AIG

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live.

We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property-casualty networks. General Insurance offers a broad range of products to customers through a diversified, multi-channel distribution network.

About the role

This position of the Casualty Claims Analyst (Level IV) is responsible for handling various types of mainstream commercial casualty claims including slip and falls, product liability, and other general liability claims and must operate in accordance with all operational/Best Practices guidelines.

This would include determining coverage, drafting reservation of rights and denial letters, attendance at mediation/settlement conferences, and instructing independent adjusters and attorneys in the negotiation and settlement of claims.

Claims are primarily in Canadian venues, with limited worldwide exposure.

This position will be based in Toronto, Ontario.

What you need to know:

Review complex casualty claims in conjunction with policy wordings to determine coverage
Provide direction to adjusters on investigation of claims
Prepare disclaimer and/or reservation of rights letters and communication same to underwriters, brokers and insureds when applicable
Provide instruction to legal counsel to bring about appropriate resolution of claim
Ensure compliance by legal counsel of our litigation guidelines
Participate in mediation/ADR process to bring about resolution of claim
Negotiate settlements directly where possible
Issue payments within appropriate time frame
Operate within our best practices guidelines, including timely reserve review, notes, payment requests, electronic diary
Inform management of all complaints, large losses, coverage issues, etc.

What we are looking for:

Minimum of 7 years handling complex commercial casualty claims, including umbrella and excess
College/University or equivalent industry experience
Experience in managing litigation files and ability to make decisions and give directions to counsel and/or adjusters
Solid communication skills, both verbal and written
Excellent organizational, interpersonal, and negotiation skills
Must work independently and demonstrate the ability to exercise sound judgment.
Ability to manage workload effectively and efficiently/ability to prioritize is essential
Proficient computer skills to navigate the paperless claim file system
Travel: Approximately 15% to attend mediations/ADR.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: