Patient Registration Clerk - Toronto, Canada - St. Michael's Hospital
Description
- Unity Health Toronto, comprised of Providence Healthcare, St.
DUTIES & RESPONSIBILITIES:
- Registers and/or preregisters patients for inpatient, outpatient visits, quickly and accurately with the utmost in customer service.
- Collects accommodation and insurance information and payment for services where applicable. Communicates with all involved services, such as Accounts/Finance, etc.
- Responds to inquiries made by patients and visitors.
- Data collection as requested by the Program
- Responds to telephone inquiries and forwards calls where appropriate.
- Liaises with patients, other department staff, and external customers.
- Assists with other tasks as requested by the Program.
QUALIFICATIONS:
- Minimum accurate typing speed of 40wpm required.
- Previous data entry experience required.
- Excellent interpersonal, communication (oral and written) and organizational skills.
- Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
- Demonstrated ability to interact with others in a cooperative, facilitative and professional manner through all circumstances.
- Must have an excellent punctuality and attendance record.
- Knowledge of medical terminology.
- Previous experience in a hospital Admitting or registration department.
- Demonstrated commitment to the mission and values of St. Michael's Hospital.
HOURS:
Either 8 hrs or 4 hrs
- discussed at the interview
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