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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Kent Building Supplies Inc. Saint John, NB, CanadaKent is the largest retail building supply chain in Atlantic Canada with 48 locations from Saint John, New Brunswick to Corner Brook, Newfoundland and many towns and cities in between. We owe our success to our exceptional customer service, superior selection of home building sup ...
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Office Customer Service Representative
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Pet Care Specialist-full Time
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Sales Representative
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Mobile Project Manager
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Customer Enrollment Representative
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Cannabis Product Expert
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Landscape Lead Hand
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General Labourer
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Post Office Assistant
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Maintenance Labourer
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Corporate Pilot
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J.D. Irving, Limited Saint John, NB, CanadaCorporate Pilot- King Air 200GT & Kodiak 100Irving Air Service, Inc. is one of Canada's longest standing corporate flight departments with a rich history in aviation that dates back to 1937. Our fleet of two Falcon 2000 LXS and one King Air 200GT conduct operations throughout Nor ...
temporary full-time customer service representative - Saint John, NB, Canada - Irving Oil Ltd.
Description
Fixed Term Customer Service Representative (Hybrid) page is loaded Fixed Term Customer Service Representative (Hybrid)Apply locations Saint John time type Full time posted on Posted 2 Days Ago job requisition id R124016 As a fixed term Customer Service Representative, you will be the first point of contact for all customers with Irving Energy.
Your goal will be to ensure all concerns of the customer will be served, including account maintenance, billing inquiries, ordering products, and general contact with the company .
Your success will shine with your ability to provide excellence in customer service in relation to product delivery.Kindly note that this is a temporary opportunity offering a 10 month fixed-term contract.
Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to 7:00pm; therefore, your shift may vary with notice.
Work Environment - Work in our beautiful home office building with access to a full fitness facility, onsite nurse, and a café.
Hybrid Work Model – Allows for a blend of in office and work from home days.Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one.
Wellness Support – With 24/7 access to our Employee & Family Assistance Program.
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program.
Provide guidance to customers requiring budget or financial support when purchasing our products and services.Provide point of contact for the customers of Irving Energy and excellence in service through verifying and updating customer account information, trouble shooting and/or solving basic account related problems, managing the needs of displeased callers, escalating issues as appropriate, providing accurate information on products and services and answer general inquiries, and offering value added services.
Reduce company exposure by doing soft collections when customers call and forward to appropriate Customer Credit Representative as necessary.
Provide customer service by taking information for orders of heating oil, and propane, and for product to be delivered on the next scheduled delivery day.
Making service appointments as appropriate.Computer literacy is required, good organizational skills, strong analytical skills, and good interpersonal skills.
Excellent Customer Service Skills.
1-3 years Contact Center experience.
~ Irving Oil is committed to supporting a diverse and inclusive work environment. Diversity is key to our success and inclusion is everyone's responsibility.
In a world increasingly engaged intaking actionon global issues of climate change, social justice and good corporategovernance, our organization has an important role to play.
We are committed to being part of the solution, in providingthe safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for ourpeople, our customers and our communities, today and tomorrow.
Pleasetake a lookat our Sustainability Report to learnmore about our commitment to our communities, and our planet.Job Requirements - Work Experience
Customer Service Job Requirements - Education
Diploma/High School Equivalent Join our Talent Community
We are always looking for amazing candidates to join our talent community.
As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve.
For nearly 100 years, our commitment to doing good business has been grounded in our commitment to people – to our employees, to our customers, and to our communities.
We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.
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