Solutions Consultant I - Vancouver, Canada - Trulioo

Trulioo

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud.

Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication.

Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer
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Comprehensive Benefits:Health, dental, vision, RRSP/401k plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually).
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Flexible Hybrid Working Environment:Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
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Wellness:We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
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Employee Resource Groups:Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Reporting to the
Team Lead, Solutions Consulting, we are looking for a
Solutions Consultant I within the Revenue Department.

As a Solutions Consultant I, your role is to work with our revenue organization to understand a prospect's technical and business demands, and build an effective solution based on customer requirements and industry best practice.

This role will work closely with Trulioo's Account Executives (AEs), Customer Success Managers (CSMs) and Service Delivery (SVD) to understand a prospect's technical and business demands.

With the knowledge gained from discovery, you will present solutions that meet their unique needs and be responsible for the pre-implementation and evaluation of these solutions.

The Solutions Consultant I will use their knowledge and skills to foster strong relationships with these clients and prospects, ensuring a successful solutioning and evaluation of Trulioo products.

To be a good fit in this role you:

Love helping people, whether it be customers or teammates
Thrive on working with the highest value customers
Build strong relationships, both internally and externally
Have the ability to relate complex, technical concepts to nontechnical stakeholders
Enjoy crafting technical solutions to complex problems

This is an exciting role working to ensure that Trulioo maintains its position as the most Trusted identity provider for some of the largest companies in the world.

We are looking for technically sound, team-oriented, business savvy, and passionate individuals looking to make an immediate impact in a rapidly growing industry disruptor.

This is a full-time position working on a hybrid model out of our Vancouver headquarters.

Primary Duties and Responsibilities:

Become an expert and contribute to the knowledge of the Trulioo platform, services, and key differentiators
Use product knowledge and relevant experience to consult on best practices and offer constructive direction for verification strategy
Work with Account Executives to drive the discovery process to uncover customer technical requirements, business needs, and objections
Collaborate with crossfunctional teams to own successful design and delivery of proof of concepts and evaluations
Contribute to enhancing the teams' mastery through Knowledge Base Articles, FAQs, and other tools

Key Skills:

A deep understanding of APIs including knowledge of RESTful principles, API design, authentication and authorization mechanisms (OAuth, API keys, etc.), and data formats (JSON, XML, etc.)
Comfortable working both alone and on a team including supporting projects with remote employees in other offices and countries
Good understanding of how to translate technical requirements from customer into recommendations using our "Trusted Expert" ethos

Education and Experience: