Support Engineer - Waterloo

We are seeking a Support Engineer to join our team at Tangam Systems. · Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. · The successful candidate will be responsible for providing technical support ...

Tangam Systems is a rapidly growing company that develops data analytics and visualization software. We are seeking a Support Engineer to join our team. · Act as the primary contact point for customers regarding installation, technical training and second/third tier software supp ...

Tangam Systems is a company that develops data analytics and visualization software. The Support Engineer role involves providing technical assistance to clients, monitoring the health of software installations, and contributing to the improvement of online knowledge bases and su ...

We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. · We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and ...

About Dialpad is transformed how businesses communicate with their customers and they rely on Dialpad to build stronger customer connections using real-time AI-driven insights. · ...

We are seeking an experienced AWS Cloud Support Engineer to join our team. · The candidate will have deep expertise in several core AWS services and troubleshooting complex inter-service issues. · This role involves acting as a technical escalation point, mentoring junior team me ...

We are seeking a dedicated Application Support Engineer to join our dynamic IT support team. · The ideal candidate will provide technical assistance and troubleshooting for a variety of enterprise applications, · ensuring seamless operation across multiple platforms. · ...

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. · ...

You are as unique as your background experience point of view Here you'll be encouraged empowered challenged to be your best self You'll work with dynamic colleagues experts in their fields who are eager to share their knowledge with you Your leaders will inspire help you reach y ...

As an AI Optimization Support Engineer, you are the technical bridge between cutting-edge AI deployments and long-term operational excellence. · ...

Dialpad is the leading AI-powered customer communications platform. · transforming how businesses communicate with their customers. · Tier 3 AI Escalation Management: Act as the ultimate escalation point for complex AI issues, · including hallucinations, retrieval failures or int ...

We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. · Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their custo ...

We are seeking an experienced AWS Cloud Support Engineer to join our team. · We are looking for an all-rounder IT professional responsible for providing technical support, managing networking infrastructure, administering on-premise servers and supporting hybrid cloud environment ...

About Dialpad is the leading AI-powered customer communications platform transforming how businesses communicate with their customers. More than 50,000 companies rely on Dialpad to build stronger customer connections using real-time insights and automation for our customers. · We ...

Brock Solutions is seeking a Control Systems Support Engineer to join their team of experienced professionals at their head office in Kitchener, ON. · ...

Customer expectations in support have reached new heights while the industry struggles with mounting complexity. Today's customers demand AI-driven, immediate resolutions, yet most companies remain stuck in pilot phases, unable to convert AI potential into measurable results. · ...

Customer expectations are rising sharply while the support industry struggles with mounting complexity. · The challenge is about to intensify with agentic systems autonomously handling routine issues by 2029. · We're bridging this chasm with AI-augmented agents combining troubles ...

The support sector faces mounting complexity as customer demands continue to rise. · We are bridging this divide through a distinct approach: AI-enhanced "cyborg" agents who combine sophisticated troubleshooting skills with product knowledge and agentic AI capabilities. · ...

We are seeking a Technical Support Engineer to join our team at Trilogy. As a key member of our customer support team,you will be responsible for combining technical human judgment and AI capabilities to provide outstanding customer support.This is an exciting opportunity for som ...

We are looking for an Application Support Engineer to join our team. The successful candidate will be responsible for training, refining and mentoring AI-enhanced "cyborg" agents to provide rapid resolutions and build cumulative intelligence. This role requires hands-on problem r ...