- Support and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a "hands-on" supervisor assisting the team as they strive to meet or exceed guests' expectations
- Be the contact person for all guests or team members who may be requiring immediate assistance from the Front Office Supervisor, and/or follow up with guest concerns as necessary
- Participate in all Human Resource functions within the Front Office Department, as directed by the Front Office Manager
- Contribute and assist in creating a positive atmosphere for learning & development for the Front Office Team Members
- Assist in creating, implementing, monitoring and continually improving systems designed to organize and control the efficient flow of guests, team members & supplies through the Front Office Department
- Participate in the creation and achievement of the annual budget for the Front Office Department, as directed by the Front Office Manager
- Be responsible for the overall cleanliness and physical condition of the Front Office departmental and storage areas
- Assist in the completion of assigned administrative responsibilities required to maintain the smooth operation of the Front Office Department
- Desire to assist and lead by example and be a pro-active member of the Front Office Leadership Team
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
- Must possess the ability and desire to lead a world-class Front Office team
- Excellent Human Resources skills are required; Minimum 2 years management or supervisory experience in the Front Office of a high-end full service facility
- Excellent interpersonal, verbal and written communication skills are needed
- Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills are necessary
- Must have knowledge of standard operating financial statements as well as the budgeting process, scheduling and effective cost management
- Working knowledge of Maestro, PMS, Microsoft Word, Squirrel, File Maker Pro, Excel, are assets
- Must enjoy shift work and be able to work evenings, weekends and holidays
- Valid Class 5 Driver's License
- Ability to make a 2-year commitment to the position
- A mutual understanding of your employment duration will be determined during your interview
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Reservations Supervisor
Found in: Talent CA C2 - 2 days ago
The Wickaninnish Inn Tofino, CanadaReservations Supervisor · Join our Front Office Team as a Reservations Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a cult ...
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Reservations Supervisor
Found in: Talent CA C2 - 2 days ago
Wickaninnish Inn Tofino, Canada CDIJoin our Front Office Team as a Reservations Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a culture of belonging where ever ...
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Reservations Supervisor
Found in: Talent CA C2 - 2 days ago
Wickaninnish Inn Tofino, Canada Full timeJob Description · Join our Front Office Team as a Reservations Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a culture of be ...
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Contract manager
Found in: Talent CA 2 C2 - 2 days ago
Relais & Châteaux Tofino, Canada CDIEntreprise : · We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. · While situated in one of the most beautiful places in the world, the success o ...
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Housekeeping Supervisor
Found in: Talent CA C2 - 2 days ago
The Wickaninnish Inn Tofino, CanadaHousekeeping Supervisor · Join our Housekeeping Team as a Housekeeping Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a cu ...
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Reservations Agent
Found in: Talent CA C2 - 2 days ago
The Wickaninnish Inn Tofino, CanadaReservations Agent · Join our Front Office Team as a Reservations Agent where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. · We are dedicated to fostering a culture of b ...
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Housekeeping Supervisor
Found in: beBee S2 CA - 3 weeks ago
Wickaninnish Inn Tofino, Canada Full timeCompany Description · We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. · While situated in one of the most beautiful places in the world, the su ...
Front Office Supervisor - Tofino, Canada - The Wickaninnish Inn
Description
Front Office Supervisor
Join our Front Office Team as a Front Office Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
As a Front Office Supervisor you will:
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
Salary/Wage: $49,750.00 per year
