Bilingual Commercial - Wabush, Canada - Kaltire

Description

• The Commercial / OTR Sales role manages and oversees Kal Tire's relationships with customers and key accounts.
• Our new Commercial Sales rep will be responsible for maintaining a healthy as well as profitable relationship with all our current customers, identifying and pursuing qualified sales opportunities, and promoting the full spectrum of Kal Tire's product and service offering.
• They also ensure that Kal Tire's internal team at the various service and store locations understand the customer's needs; are living up to client commitments; delivering ongoing value; and behaving in ways that align with Kal Tire's AIMS.
• The ideal candidate in this position will be bilingual (French and English).

• Establish and manage contractual relationships with end-users in the Canadian mining industry.
• Develop and maintain a healthy, professional relationship with all key and senior contacts within each end-user account, at the head office and site levels.
• Develop and maintain a healthy and professional relationship with all key and senior contacts within the manufacturer / supplier group.
• Participate in industry specific organizations and associations and conferences, for example: CIM (national and chapter), Canadian Coal Association, Tire Industry Association, and MinExpo.
• Actively pursue, qualify, and develop a working business relationship with potential new account opportunities.
• Establishes and maintains positive and effective relationships with suppliers
• Respond to all RFI's and RFQ's from existing accounts, new opportunities, mine development firms (e.g., engineering).
• Communicate regularly with Operations Manager and involve, as required, in customer meetings to ensure consistent and accurate flow of information regarding site operations.

• Be fluent with, lead by example and support all aspects of Kal Tire's Health and Safety program throughout the MTG operations
• Participate in CSR initiatives including understanding the customers requirements and ensuring operations are aware of required practices.
• Contribute to the development and implementation of environmental goals and objectives.

• Be fluent with Kal Tire MTG Tire Technician training program in order to effectively communicate the benefits to end-users, which includes existing and prospective customers.
• Participate in an overall Manpower Strategy for the MTG Operations - Planning, Recruiting, Retention, and Succession Planning.

• Manages Kal Tire's relationships with large mining / commercial customers and ultimately ensures profitable growth, exceptional service, competitive differentiation, and vertically integrated relationships.
• Acts as the overall "relationship manager" within these accounts. Ensures we meet the expectations as outlined in the agreement; we deliver ongoing value; and we communicate the benefits of partnering with Kal Tire.
• Using a variety of sales program results; reports back on success to the clients; proactively deals with issues.
• Prepares and analyzes reports indicating how Kal Tire is helping clients to be more efficient; ensures reports are provided in a timely manner.
• Works in conjunction with the credit department, handles billing inquiries and ensures billing is accurate.
• Communicates to store on an ongoing basis about issues related to key accounts (customer needs, billing, consistent service standards across various locations etc).
• Maintains awareness of competitors' sales activities within accounts and develop strategies to maximize sales and overcome threats.
• Stay on top of client's growth plans and market trends; ensures Kal Tire is responding to client's changing needs and changing market conditions.

• Minimum five years in a outside or commercial sales role within a medium to large organization.
• Minimum 3 years' sales experience directly related to major asset purchases and contract management in the industrial sector.

• Extensive knowledge of a wide variety of commercial and OTR tires, wheels, valve, and wheel hardware and their proper application.
• Excellent analytical, interpretive, and computer skills.
• Outstanding communication skills, both written and verbal along with strong problem solving skills.
• Ability to exercise sound judgement and to identify/resolve problems.
• Understands the core value of customer service and the key influences that drive value, increased revenue, and service delivery improvement.
• Able to deliver effective results and to meet deadlines and targets.
• Demonstrated decision making skills as well as ability to effectively prioritize.

• Degree or diploma in sales, marketing or industry specific certification.
• Equivalent combination of education, training and experience will be considered.

• Frequent travel required.
• Valid Driver's License.
• Bilingual. (French and English)