Inside Sales Representative - Edmonton, Canada - CNC Flow Control

Description

CNC Flow Control is headquartered in Houston, Texas, with multiple other locations, including Odessa, Texas and Edmonton, Canada. Our company unifies several trusted valve and flow line brands that have been serving numerous industries in North America for nearly three decades. From long range projects to same-day delivery, our diverse team is dedicated to understanding customers' needs in order to ensure exceptional service and the best solutions. Our extensive product portfolio ranges from commodity products like hammer unions and needle valves, to highly engineered products like API 6D trunnion mounted ball valves.


ABOUT THIS OPPORTUNITY

Role Profile

Position:
Inside Sales/Customer Service Representative


Job Location:
Edmonton, AB


Operating Business:
ERIKS CNC Flow Control


Job Type:
Full-time


Status:
Non-Exempt


Summary of the Role

The Inside Sales/Customer Service Representative's primary role is to promote and sell the Company products in order to help achieve revenue and margin growth objectives.

Responsibilities

• Must maintain 100% commitment to safety policies and procedures.
• When training is completed will partners with Account Managers to provide sales quotes
• Processes incoming inquiries into company sales system
• Quotes customers using working knowledge of product
• Successfully achieves budgeted Service Center sales goals
• Monitors delivery date commitments and expedites where appropriate
• Builds and maintains strong internal and external relationships
• When training is completed will provides technical/service support to account management, service center management and internal and external customers

Skills and Abilities

• Possess excellent customer service skills
• Must possess strong attention to detail
• Ability to interact with customers and teammembers in a professional manner
• Ability to work independently and prioritize responsibilities
• Must have excellent communication skills, both oral and written
• Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
• Must be able to perform calculations using whole numbers, fractions and decimals.
• Must be able to successfully utilize the company software

Qualifications

• 12 years of experience in industrial inside sales or customer service preferred
• Possess excellent customer service skills

.

• PC proficiency, customer relationship management tools.

Total Rewards

• Competitive compensation plan
• Health Benefits: medical, dental, vision, short term and long term disability
• Paid time off

Equal Opportunity Employer

It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability.

Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.

Benefits:

• Dental care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Inside sales: 2 years (preferred)