Customer Service Representative - Burlington, Canada - SB Simpson

SB Simpson

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

SB Simpson is hiring

We are an Industrial Distributor that has been family owned and operated for over 60 years We are in search of an outgoing inside sales representative who thrives on making customers happy and helping them find quick resolutions.

In our industry, most of our customers 'needed it yesterday' and are looking for service with speed, urgency and accuracy.

Position is Monday-Friday, 9:00-5:00.

Job Responsibilities:

Providing solutions and alternate products when items are unavailable

Skills and Qualifications:

Extremely computer literate with excellent typing skills
Strives to make customers happy and ensure that they feel that they are being heard and their requirements taken care of
Takes initiative to learn new things and uses online tools to help expand their knowledge base
Excellent written and vocal communication
Time management and organizational skills a must to maintain priority and completion of tasks
Able to handle highpressure, highstress situations while still maintaining professionalism
Knowledge of industrial supplies and equipment an asset
Listening, patience, attention to detail, problem solving, and adaptability are requirements for success in customer service