User Support Technician - Montréal, Canada - Collectif Récolte
Description
Education:
No degree, certificate or diploma
- Experience: 1 year to less than 2 years
Work setting:
- Associations and non profit organizations
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Computer and technology knowledge:
- Internet
- Word processing software
- Programming software
- Database software
- Data analysis software
- Spreadsheet
Screening questions:
- Are you currently legally able to work in Canada?
Green job:
- Involves duties and responsibilities that lead to positive environmental outcomes
- Involves supporting green economy sectors
Workplace information:
- Remote work available
- Work Term: Temporary
- Work Language: Bilingual
- Hours: 21 to 28 hours per week
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