Technical Analyst - Toronto, Canada - West Park Healthcare Centre

West Park Healthcare Centre

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

West Park Healthcare Centre helps patients get their lives back by providing inpatient, outpatient and outreach services in specialized rehabilitative and complex care after a life-altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries.

By 2023, West Park's 27-acre site will be transformed into an integrated campus of care, including a new hospital building and additional community supports such as assisted living for persons with disabilities and seniors.

This transformation enables the Centre to evolve its rehabilitative programs and strengthen links to community-based services to meet the future healthcare needs of our local community and the province.

We currently have a Temporary Full-Time opportunity for a Technical Analyst in the Information Technology Department to join our team _._

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Reporting Relationship : Director, ICAT & Biomedical Engineering

Hours of work/Shifts :
Days (9am-5pm)

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Status: Temporary Full-Time until approximately December 29, 2023

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Employee Group:

_Non
Union

Qualifications:

Degree/diploma in computer science or related field
Microsoft designation on Windows preferred
Possesses working knowledge of programming/scripting preferred
Familiarity with local area networks programming techniques and languages preferred
Understands basic Internet and client/server architectures preferred
Excellent communication, planning/organizing and writing skills
A demonstrated focus on customer satisfaction
Demonstrate reliable work habits
Excellent analytical and problem solving skills with the ability to systematically analyze situations/issues, identify options, draw logical conclusions and determine/recommend practical courses of action
Very good verbal and written communication skills
Very good interpersonal skills
Able to work with mínimal supervision on simple to moderately complex tasks
Able to work with multidisciplinary teams in a positive and productive manner
Ability to effectively deal with high priority unscheduled tasks and problems
Understands how various issues affect each other and the outcome of projects
Understanding of database management
Selfmotivated team player who can work independently
Evidence of good performance history and attendance record
Ability to work in a manner that exemplifies the core values of

West Park:
Excellence, Respect, Trust, Collaboration and Accountability

Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors

Accountabilities:

Provide support, including problem diagnosis and solution delivery, to the computer user community at West Park as part of the Information Technology team.
Testing of new releases, upgrades, product changes, service packs and critical fixes prior to distribution;
Troubleshooting and support of customers in day to day issues, within the documented timeframe;
Use scripting and system administration tools to automate IT processes and improve technical service delivery.
Maintaining appropriate levels of technical and procedural documentation;
Diagnosing opportunities with clients and propose solutions that meet the client's needs;
Develop and maintain solutions and features related to the IT/IM strategic plan.
Special projects as assigned.
Perform oncall responsibilities on a rotational basis.

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand.

We are dedicated to building a workforce that reflects the diversity of the community.

Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code.

Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at extension 4637.