Application and Data Support Analyst - Newmarket, Canada - Southlake Regional Health Centre

Southlake Regional Health Centre

Verified Company

Newmarket, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.

Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen.

As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary
Skills & Abilities

Minimum two years of hospital experience working with a major Health Information system e.g., Meditech, Epic, Cerner required.
Working knowledge of Wait Time Information System(WTIS), Novari ATC, GI Endo DSP and/or Surgical Efficiency Target Program(SETP) preferred
Previous experience is Application support, technical support and database management preferred
Proficient in Windows/

Microsoft Products:
Access, Excel, Word, Power Point and Visio.

Minimum one year experience using Novari ATC Platform preferred
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment
Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion
Models behaviour that is aligned with the values of Southlake Regional Health Centre
Always with compassion
Power of many
Serve with purpose
Every voice matters

Qualifications:

Community College or demonstrated equivalent experience
Medical Terminology Certificate
Medical Office Administration diploma preferred
Background in Health information preferred

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment.

We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Primary Responsibilities

Supports the Pre op clinic scheduling process for the physician offices and the Pre op Clinic team.
Monitors and troubleshoots interface errors(HL7 messages) amongst hospital systems related to Meditech, Novari and WTIS
Monitors and resolves the surgical activities in Novari, Meditech and WTIS that relate to case completions and case cancellations
Performs chart review of surgical cases to ensure the facility is meeting the quality of data requirements when reporting to WTIS, GI Endo and SETP
Validates and uploads Data to GI Endo DSP and SETP according to Ministry timelines
Validates and uploads Data to WTIS Compliance Feedback Report to Access to Care/Ontario Health
Develops and maintains the appropriate documentation for internal and external processes related to Novari ATC and Meditech systems.
Maintains effective interpersonal skills to work with physicians, physician's office staff, coworkers and staff in a positive cooperative manner.
Participates in the planning and implementation of projects in the surgical program related to role.
Work collaboratively with the Pre operative and OR interprofessional team and attends monthly meetings.
Participates in meetings, webinar education sessions related to WTIS, SETP, Ontario Health, Novari Platform and GI Endo DSP.
Responsible for data extraction, manipulation, analysis and presentation of surgical volumes and wait times(as needed)
Participates in the establishment and completion of the strategic direction and annual goals and objectives for the Surgical Program
Provides Back up support to the SETP, GI Endo DSP administrator, Novari Administrator & WTIS Coordinator
Identifies issues, problems and opportunities to the WTIS Coordinator/Novari Administrator
Facilitates and promotes continuous quality improvement initiatives
Performs crossfunctional duties, as assigned or requested
Performs other duties consistent with job classification, as required