Clerical Assistant - Toronto, Canada - St. Michael's Hospital

St. Michael's Hospital
St. Michael's Hospital
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Reporting directly to the Clinical Leader/ Manager, the Clerical Assistant will be assigned to a range of administrative, secretarial, word processing and business support services for an ambulatory primary care clinic.

As a highly organized, self-motivated, results-oriented individual, you will be accountable for: Providing administrative support to the interdisciplinary team; Scheduling patient appointments, procedures as well as specialist appointments using state of the art computer software; Liaising with various hospital departments such as payroll, purchasing, etc.

to exchange information and to resolve issues; Generating a variety of documents including correspondence and medical legal reports; Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action; Utilizing computer equipment and various software packages, i.e.

word processing, group wise, patient registration (ADT and PS Suite), spreadsheets to generate a variety of correspondence and reports.


QUALIFICATIONS:


  • Graduate of a recognized Office Administration program or equivalent required
  • Must have Medical terminology in order to transcribe and process physician orders.
  • Demonstrated ability to read, write and orally in English with the ability to communicate with patients and team members and operate multiline telephones, respond to inquiries and redirect calls as appropriate.
  • Demonstrated advanced computer skills with advanced knowledge of word processing and Patient Registration ADT & PS Suite programs, i.e. Word, Microsoft Office. preferred
  • Previous clerical experience in a health care setting
  • Well developed organizational skills with the ability to work in a fastpaced environment and prioritize tasks appropriately.
  • Excellent customer service record with proven success working as part of a team.
  • Demonstrated commitment to and understanding of the mission and values of St. Michael's Hospital.
  • Excellent attendance record.
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