Case Manager - Guelph, Canada - Wyndham House

Wyndham House

Verified Company

Guelph, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Job Title:
Case Manager

Wage Grid:
$43,000-53,000

Hours:
Monday-Friday 8:30 a.m p.m. (flexibility required to meet program and client needs)

Reports to:
Manager of Community and Clinical Services

Job Overview:

To oversee case planning and provide comprehensive supports to their specific caseload while ensuring implementation of agency philosophy, policy, and procedures.

The Housing Stability Worker, Case Manager supports youth in their successful transition out of the child welfare system into adulthood.

The workers will help youth to develop and pursue their goals, and will support them to identify, access, and navigate adult service systems relevant to their specific needs.

Job Responsibilities and Duties:

Providing youth with a continuum of care that includes case management, referrals and outreach
Liaising with relevant agencies and programs such as, Youth Justice, Family and Children's Services, Wyndham House, and the Canadian Mental Health Association to provide coordinated care
Complete intake assessments to gather a client's background information, and assist them with creating a new successful course of action tailored to their specific needs
Provide crisis intervention and support to clients in the program
Provide support to staff when clients are in Wyndham House programs
Write case notes, intervention plans, treatment plans
Plan case conferences and review meetings with relevant community partners
Support with data collection and reporting to funders
Attend committee meetings and conduct presentations within the community as required
Support life skills development
Coordinate clients' access to community services
Collaborate with community partners to provide wraparound support
Provide or support programming related to skills development, recreation and therapeutic goals
Provide traumainformed and clientcentred care
Design and implement programming to facilitate life skills development
Identify community services and resources that are appropriate for clients' needs, coordinating referrals, intakes, appointments, and ongoing access to services
Support youth through their involvement with the Youth Justice System, including court, lawyers, mental health diversions, and probation
Develop relationships with clients to support emotion regulation, harm reduction, and life skills development
Liaise with staff to coordinate care and routines and support with behaviour management and treatment goals.
Occasional coverage support to staff sites
Provide oncall support 23 weeks per year
Other duties outlined from your manager

Job Skills and Qualifications:

Post-Secondary education in a Social Services or related field (BSW preferred)
2+ years experience working with youth with complex needs
1 Year experience providing case management and/or support to vulnerable youth.
Sound knowledge of the barriers facing streetinvolved youth and commitment to the principles of housingfirst.
Working knowledge of the Mental Health Act, Youth Justice Act, and the Child and Family Services Act as they pertain to work with highrisk youth.
Skills, knowledge, and attitude consistent with traumainformed clientcentred advocacy and care.
Demonstrated crisis management, conflict resolution, problem solving and priority setting abilities.
Demonstrated knowledge of local social services and the processes by which to engage them.
Demonstrated understanding and sensitivity to social and cultural diversity, including ability to support clients' decisions without judgement or bias.
Strong organizational, communication and interpersonal, and crisis intervention skills.
Strong ability to problem solve and work independently
Background facilitating skill development training or recreational coordination would be considered an asset.
Experience with staff supervision and support or program coordination is considered an asset.
Crisis Intervention and/or A.S.I.S.T. training would be an advantage.

Mandatory Requirements:

CPR / First Aid level C
Criminal Reference Check, Including Vulnerable Persons
Valid Driver's License, Including 2 million Dollar Liability

Preferred:

CYW diploma/ or related degree strongly preferred
Bachelor's degree in Social Work or a Registered Social Worker or working towards

Job Competencies:

Adaptability & Flexibility
Communication
Relationship building
Creative and Innovative Thinking
Self-Management
Clinical Assessment and Intervention Skill
Harm Reduction
Housing-First Philosophy
Empathy and Compassion
Equity, Diversity and Inclusion
Wyndham House is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the