Server - Toronto, Canada - The Badminton and Racquet Club of Toronto

The Badminton and Racquet Club of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Badminton & Racquet Club of Toronto, a boutique mid-town private club, is currently recruiting for an outgoing and dynamic personality that is customer-focused and has a minimum of 1 year of experience in the food service delivery industry to work in one of the Club's restaurants ranging from casual to modern upscale cuisines.

The role of the server is an integral position within the food and beverage department and is ultimately responsible for the smooth delivery of food and beverage service and all that it entails.

It is imperative that this individual have a customer service attitude and be extremely knowledgeable of food, beverages, and some knowledge of food and wine pairings.

Flexibility with scheduling is required, including weekends and evenings.

Greets and provides friendly, consistent, and friendly customer service.
Takes and enters food and beverage orders and provides service delivery in an accurate, efficient, consistent, and timely manner.
Sets up, clears, and cleans tables.
Assists with grab n' go and takeout orders.
Keeps the restaurant area clean, sanitary, and tidy.
Has complete knowledge of food and beverage menus, wine lists, and pairings.
Keeps abreast of menu changes.
Completes accurate endofshift reports and forwards to Food and Beverage Supervisor.
Works efficiently and diligently with the Club's POS system, including voiding, transferring, and reopening closed shifts and chits.
Attends preshift meetings to review menus, specials, events, and other Club activities or changes.
Uses the check list and ensures that the room is stocked and ready for service.
Communicates with the kitchen and keeps track of orders, alerting, and apologizing for any service delays.
Remains customer focused and nurtures an excellent dining experience.
Communicates to supervisor and/or manager on any shortages, equipment failure, and reordering of products.
Communicates and responds positively and efficiently to complaints and suggestions and relays information to the Food and Beverage Senior Team.
Upsells both food and beverages menu items and special events.
Complies with all food and beverage regulations.
Checks members' identification and confirms it meets legal drinking age if member looks under the age of 2
Complies with the standards of the Smart Serve program and the requirements of the _Liquor License Act of Ontario_.
Adheres to all policies and procedures including, COVID19, health and safety, and employment policies.
Fulfills other duties as assigned by direct reports.

Skills:

Minimum of 23years of experience in a similar environment
Smart Serve certified
Excellent knowledge or beers and spirits, and excellent knowledge of wines
Excellent food menu knowledge
Ability to take initiative, work under pressure, and make good decisions
Excellent problemsolving skills
Possesses computer literacy and efficiency and has good computer skills and excellent knowledge of a POS system. NorthStar POS system knowledge an asset
Neat appearance and must conform to dress code standards
Excellent communication and customer service skills, including diplomacy and tact.
Excellent organization, cleanliness, and efficient skills
Firstaid, CPR, and AED certificate an asset.
WHMIS 2015 (Global Harmonized System) an asset.
Health and safety training i.e., _Occupational Health and Safety for Workers in Ontario_ an asset.
We are a diverse, equalopportunity employer, committed to ensuring fairness and consistency in all our employment practices. Our work environment respects and supports the productivity, dignity, selfesteem, and individuality of every person._