Policy Development Officer Ssha - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 38566

Job Category:
Policy, Planning & Research

Division & Section:
Shelter, Support & Housing Admin, SSHA Service Planning & Integrity

Work Location:
METRO HALL, 55 John St

Job Type & Duration:
Temporary, 12 Months

Salary:101, ,222.00

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 1

Posting Period: 05-Jun-2023 to 19-Jun-2023

Reporting to the Manager, Strategic Policy and Service Planning, the Policy Development Officer provides strategic advice and policy leadership for homelessness service delivery system to enhance services for people who are experiencing homelessness.

In particular, the Policy Development Officer will lead the development of projects and policies to implement recommendations and priorities from SSHA's Homelessness Solutions Service Plan and engage stakeholders across the division and sector to support the implementation of the plan.

This includes drafting staff reports, briefing notes, presentations, authorization memos, Q&As and other documents that support the council process. The Policy Development Officer will also lead stakeholder engagement and represent SSHA on advisory groups on key inter-divisional projects.

Major Responsibilities:

Prepares Council reports, research analysis, briefing notes, presentations, and other policy reports/recommendations as required by senior management consistent with unit, divisional and corporate priorities and strategic directions.
Manages ongoing internal and external stakeholder relationships through effective written and verbal communication, including managers and supervisors in the division, representatives from communitybased shelters and service agencies, Indigenous organizations, City divisions and other levels of government, technical consultants, and members of the public or other groups as appropriate to ensure awareness of existing and evolving issues and concerns.
Prepare and support the development of business processes to support new or updated policies and programs to meet service planning goals including outlining procedures, delivering presentations, and providing appropriate communications to service providers and other stakeholders.
Leads and directly conducts ongoing qualitative and quantitative research and analysis of trends and activities related to homelessness, affordable housing, related services such as employment, and legislation in order to provide information, and identify emerging issues and opportunities to senior management.
Prepares and supports the delivery of detailed implementation plans to support new or updated policies and programs, including writing program directives, delivering presentations, and providing appropriate communications to service providers and other stakeholders.
Monitors the implementation of policies and programs, and evaluates their ongoing impact through identifying and operationalizing metrics, targets, and outcome measures using a human centred design, and datainformed approach.
Anticipates, analyzes and identifies organizational and program delivery impacts of emerging issues and activities to recommend innovative divisional solutions.
Collaborates with project team members, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encouraging innovation in others.
Participates on various committees and task forces as a divisional representative
Deals with confidential and sensitive information affecting the division's operations, assets and resources.

Key Qualifications:

1. Post-secondary education in public policy, public administration, social science, or an equivalent combination of education and/or relevant experience

Considerable experience in policy and/or program analysis, design, development, implementation, and evaluation that address the complex needs and characteristics of the homeless population and/or street involved individuals.
Considerable experience in project management (project design, development and implementation) to effectively meet deadlines.
Experience in social science research methodologies and techniques and experience in writing comprehensive complex and formal reports.
Experience in community engagement/consultation processes, including relationship-building, facilitation, consensus-building and conflict resolution, in an effort to gain input and understanding from a broad range of stakeholders.
Excellent strategic and conceptual skills to develop creative solutions in combination with strong research, analytical and conflict resolution skills.
Knowledge of relevant issues and trends as related to housing and homelessness.
Excellent verbal and written communication skills, with exceptional political acuity.
Highly developed strategic, organizational, analytical and conceptual thinking skills with the capacity to