Osr 4 Risk Management Assistant - Nanaimo, Canada - Coastal Community Credit Union

Coastal Community Credit Union

Verified Company

Nanaimo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Type:
Temporary

Duration:
Approximately 12 months

Together, Let's Do Great Things

We're the largest financial institution based on Vancouver Island and the Gulf Islands, and we've got an opportunity for you.

We are looking for an
Operations Service Representative 4, Risk Management Assistant, so if you're passionate about improving people's financial health, we'd like to hear from you.

This opportunity offers the ability to work remotely from anywhere in British Columbia.

What's the role?

As an Operations Service Representative 4, Risk Management Assistant you will have limited supervision while being responsible for delinquency support.

You will be providing professional and individualized financial counseling and providing information to members on loans and mortgages concerning consolidations and work-out situations.

It is the responsibility of the Risk Management Assistant to carry the vision statement forward in order to build, maintain, attract and expand the member's relationship with Coastal Community.

Reviews delinquent accounts and overdrafts; follow up with member to ensure arrangements for payment are made.
Acts on and makes recommendations to the Senior Manager, Credit Risk and Reporting, Assistant Manager, Credit Recovery and branches regarding collection action.
Provides assistance and direction to branches with member inquiries regarding overdrafts and delinquency.
Responsible to compile documentation required to commence foreclosure and send to the lawyer.
Prepare warrant and send documents to bailiff with regards to seizing personal property.
Acts on all federal/provincial requirements to pay.
Issues direction to third parties in fraud related accounts.
Collects outstanding debts on cards, dealing directly with the appropriate parties
Process member transactions on credit union products and services, granting and extending mortgages, loans, LOC's and overdrafts within approved lending limits. Negotiating repayment arrangements, approving suspension of payments, and ensuring collection of property taxes.
Performs other related duties as assigned.

What are we looking for?

Minimum of three to six years' financial service experience or an equivalent combination of education and experience.
Minimum of four to six years' related experience including collections and skip tracing in a financial environment or an equivalent combination of education and experience.
Successful completion of CUIC 185 and/or CUIC 200.
Successful completion of CUIC 210.
Solid working knowledge of Collection Laws in British Columbia.

Ideally, you are a flexible, collaborative team player with:

Extensive knowledge of all Coastal Community products and services.
Extensive knowledge of lending products and cards.
Extensive knowledge of the banking system.
Extensive knowledge of the Collection Subsystem and Loans Origination.
Actively pursuing the CUIC Fellowship Designation and/or other related education.
Demonstrated leadership skills.
Demonstrated good organizational, research and followup skills.
Excellent written and verbal communication skills.

If you're an approachable problem solver who embraces self-development and life-long learning, you'll be a great fit with us.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island.

We're proud of the legacy we've built and the things that make us who we are:

We're 100% memberowned, with all decisions made locally—right here on Vancouver Island.
We're a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all.

We value every individual's unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way.

We offer a generous total rewards package and a great work/life balance because we want you to spend your career here.

Many people do

We take pride in offering a comprehensive total rewards package and workplace culture that's second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your e