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Banquet Manager - Markham, Canada - Hilton Markham Suites Conference Centre & Spa

Hilton Markham Suites Conference Centre & Spa

Verified Company

Markham, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Implements Company's high level of standards throughout the banquet team, ensuring guest satisfaction and maximizing revenues.

Ensures all laws and regulations pertaining to the food service industry and hotel policies and procedures are adhered to.
Assists with the development, implementation and follow up of menus, marketing promotions, service delivery, and team incentives etc.
Successful problem solver for both guests/customers and colleagues concerns.
Assists in recruiting, training, developing, scheduling and supervising of banquet service staff.
Provides strong leadership through positive reinforcement, training, and coaching.
Assists with managing labour expenses within productivity guidelines.
Assists in developing and implementing short term goals and strategies to achieve objectives and motivate employees.
Motivates employees and develops strong channels of communication by maintaining good relations and encouraging team spirit and empowerment.
Follows Health and Safety policies and procedures, and actively promotes a safe, clean and healthy work environment
Ensures all equipment is in proper working order.
Leads a team of dedicated professionals to ensure the highest quality experience is provided to guests/customers.

Job Requirements:

Two years Banquet managerial experience in a hotel with at least 15,000 sq feet of banquet space
Two years of unionized hotel supervision experience
College Diploma in Hospitality or Food & Beverage preferred
Dedicated to providing excellent guest/customer service
Excellent communication and people skills required
Ability to lead and motivate employees
Knowledge of food, wine, spirits, and an understanding of culinary terms
Smart Serve certification is required
Presentable and wellgroomed
Flexible schedule (AM, PM, weekends and holidays)
Enthusiastic customer service attitude with attention to detail
Strong Team player
Maintains integrity, dependability and accountability