Banquet Manager - Markham, Canada - Hilton Markham Suites Conference Centre & Spa

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
Implements Company's high level of standards throughout the banquet team, ensuring guest satisfaction and maximizing revenues.

  • Ensures all laws and regulations pertaining to the food service industry and hotel policies and procedures are adhered to.
  • Assists with the development, implementation and follow up of menus, marketing promotions, service delivery, and team incentives etc.
  • Successful problem solver for both guests/customers and colleagues concerns.
  • Assists in recruiting, training, developing, scheduling and supervising of banquet service staff.
  • Provides strong leadership through positive reinforcement, training, and coaching.
  • Assists with managing labour expenses within productivity guidelines.
  • Assists in developing and implementing short term goals and strategies to achieve objectives and motivate employees.
  • Motivates employees and develops strong channels of communication by maintaining good relations and encouraging team spirit and empowerment.
  • Follows Health and Safety policies and procedures, and actively promotes a safe, clean and healthy work environment
  • Ensures all equipment is in proper working order.
  • Leads a team of dedicated professionals to ensure the highest quality experience is provided to guests/customers.

Job Requirements:

  • Two years Banquet managerial experience in a hotel with at least 15,000 sq feet of banquet space
  • Two years of unionized hotel supervision experience
  • College Diploma in Hospitality or Food & Beverage preferred
  • Dedicated to providing excellent guest/customer service
  • Excellent communication and people skills required
  • Ability to lead and motivate employees
  • Knowledge of food, wine, spirits, and an understanding of culinary terms
  • Smart Serve certification is required
  • Presentable and wellgroomed
  • Flexible schedule (AM, PM, weekends and holidays)
  • Enthusiastic customer service attitude with attention to detail
  • Strong Team player
  • Maintains integrity, dependability and accountability

Job Types:
Full-time, Permanent


Benefits:


  • Discounted or free food
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Weekend availability

Work Location:
One location

More jobs from Hilton Markham Suites Conference Centre & Spa