Service Delivery Assistant - Brantford, Canada - Ministry of Labour, Immigration, Training and Skills Development

Ministry of Labour, Immigration, Training and Skills Development

Verified Company

Brantford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you an administrative professional committed to providing excellent customer service? If so, consider these opportunities to provide a range of administrative, program and financial support services related to employment programs to support our Hamilton, Niagara, and Brantford Service Delivery offices.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: You will:

Provide a range of administrative and program activities related to employment programs including the invigilation and marking of written trade, modular and other examinations to support service delivery
Prepare a variety of correspondence and other materials for clients and/or staff
Process contracts and enter information into database systems
Work closely with unit staff to respond to and coordinate ministry requests for information and reporting requirements
Provide financial and budget management support services
Process office accounts payables and receivables

How do I qualify?:

Communication Skills:

You have demonstrated communication, interpersonal and customer service skills to deal effectively with clients both in person and over the phone (e.g. explain procedures and recommend problem resolution) and prepare correspondence and reports
You are able to gather information from clients, and maintain confidentiality, tact and diplomacy when working with members of the public

Knowledge:

You have knowledge of procedures, guidelines, processes and practices related to financial administration (e.g. invoice payment, budgeting and forecasting, supply and inventory maintenance) and general office administration including electronic filing systems and records management
You have an understanding of employment services and related programs and activities

Other Essential Skills:

You have analytical, reasoning and problemsolving skills
You have extensive planning, organizing and coordinating skills to handle multiple projects as well as perform regular duties
You are able to work in a team environment

Additional Information:

Address:

1 Temporary, duration up to 12 months, 505 Park Rd N, Brantford, West Region, Criminal Record Check

Compensation Group:

Ontario Public Service Employees Union
Understanding the job ad definitions
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Monday, July 3, 2023
Note:

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results.

If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision.

The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled.

Employment screening check records will be maintained by the TSO and kept strictly confidential.