Operations Manager, Toronto - HDR

HDR

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Operations Manager, Toronto

Description

About Us
At HDR, we specialize in engineering, architecture, environmental and construction services.

While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that.

We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

Primary Responsibilities

The Operations Manager's primary role is to successfully lead the Toronto Ontario Studio through a balancing of the dual responsibilities of overseeing the business operations of the studio with the fostering of a collaborative, inclusive and respectful culture to achieve both the best design outcomes and sustainable business performance.

In these dual goals of developing people and overseeing business, the Operations Manager will work closely with and be supported by many colleagues holding various local, regional, and firm-wide positions.

In this role you will take the steps necessary to successfully:

Support our People
Ensure that the office builds the strength and cohesiveness of its human capital to develop wellrounded professionals doing the best work possible.
Foster a culture of mutual respect, support, and trust amongst all staff and between and among HDR's many offices, our clients, and our partners.
Support a collaborative, diverse, inclusive, and nurturing design studio environment and make efforts to build a studio community through events and enrichment aligned with HDR's values.
Celebrate excellence and the encouragement of all.
Live the firm's values and lead by example.
Meet High Level Objectives
Proactively work with the Managing Principal and other office/company leaders as appropriate in the development and implementation of the office's overall strategy.
Establish short and longterm studio goals consistent with firm wide objectives.
Participate in annual budgeting and monthly income statement development.
Contribute to the strength of HDR's capabilities, systems, and procedures through continuous improvement.
Achieve Project Outcomes
Ensure successful project outcomes through oversight of the project delivery process.
Continue to develop a team of energized professionals who take responsibility for the successful completion of every project.
Help foster a designfocused culture within the studio and promote innovation and creativity in architectural solutions.
Lead project performance measurement and monitoring.
Engage in project management oversight and training.
Lead monthly project performance review meetings.
Reinforce and grow studio focus on a culture of excellence and a consistent focus on project execution and design.
Assume roles, as required, on client projects within your area of expertise and as needed by the firm.
Grow the Practice
Support Sector Leads and Business Development Teams in growing our practice.
Actively engage in Business Development as required, including project pursuits and general business development activities.
Represent the Studio at external events.
Support Sector Leads with proposals and pursuit strategies, and review of resourcing and financial commitments.
Manage our Teams
Ensure the office has appropriate staffing resources sufficient for supporting ongoing project requirements.
Manage team workplan forecasting and utilization analysis.
Lead efforts for Toronto Architecture staff recruiting, retention, and recognition.
Regularly review Studio performance with Managing Principal and Senior Leads.
Mentor peers and reports as a part of this leadership role.
Coordinate and foster worksharing opportunities with other HDR studios.
Lead the daytoday operations of the Toronto Architecture Studio space. Provide support and collaborate with the leadership of the Engineering and other consulting teams located in the Toronto studio space.

Qualifications

Required Qualifications

Bachelor's degree in Architecture, Engineering or closely related field.
A minimum of 10 years project leadership and management experience in Architectural design
Excellent communication, leadership, interpersonal, and organizational skills.
An attitude and commitment to being an active participant of our employeeowned culture is a must.

Why HDR
At HDR, we know work isn't only about who you work for it's also about what you do and how you