Bdc - Customer Communications Specialist - Winnipeg, Canada - Vickar Community Chevrolet
Description
Vickar Community Chevrolet is recruiting a Service Department CUSTOMER COMMUNICATIONS SPECIALIST to join our high-performance team They will play a crucial role in the customer experience providing knowledgeable communications, as well as maximizing service sales.
-Vickar Auto Group, "Where Customers Send Their Friends"._
RESPONSIBILITIES:
- Be available to respond to all such leads/inquiries within 20 minutes of the inquiry in a professional, wellspoken, knowledgeable manner.
- Bring in a minimum volume of customers from the leads/inquiries based on goals and objectives defined by management. No cold calling; existing customer leads.
- Be knowledgeable of service options, packages, specials to properly present to customers.
- Build and maintain strong relationships with previous and prospective customers.
REQUIREMENTS:
- Superior verbal and written communication skills
- Motivated team player with a cando attitude
- Relentless customerfocus
- Comfortable working with technology
- Prior retail or phone sales/service an asset
WHY SHOULD YOU APPLY?
- Base rate plus monthly production bonus
- Group benefits
- Healthy & respectful workplace
- Product & service discounts
- Vickar Auto Group builds careers
Vickar Auto Group is an equal opportunity employer looking for motivated individuals to join our diverse and inclusive workforce We thank all who apply, however only those who meet our requirements will be contacted.
Salary:
From $15.30 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location:
In person
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