Mortgage Specialist Assistant - London, Canada - Royal Bank of Canada
Description
Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Mortgage Specialist Assistant
As a Mortgage Specialist assistant (15 hours/week) in the
London Market you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support.
Please be advised this is a replacement opportunity for approx 6 months. Details to be discussed during interview process
What will you do?
- Consistently provide superior responsive execution and delivery of client transactions/requests
- Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions
- Demonstrated personal commitment to ensure skills and knowledge are uptodate and meet position requirements
- Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
- Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
- Ensures Mortgage Specialist's needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
- Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting
What do you need to succeed?
Must-have
- Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests
- Exceptional customer service skills
- Excellent communication skills, oral/written skills, good business writing
- Strong organizational skills with the ability to multitask and prioritize
- Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
Job Summary
Address:
LONDON, Ontario, Canada
City:
CAN-ON-LONDON
Country:
Canada
Work hours/week:
15
Employment Type:
Part time
Platform:
Personal and Commercial Banking
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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