Scheduler/planner - Vancouver, Canada - Heidelberg Materials US, Inc.
Description
AutoReqId: 17827BR
Pay Class:
Salaried Non-Exempt
Minimum Pay Rate:
$71,700.81
Maximum Pay Rate:
$103,966.17
Department:
Distribution
Line of Business:
Concrete
Job Posting:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete.
Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S.
and Canada.Heidelberg Materials is seeking a Planner/Coordinator.
Reporting to the Customer Services Manager, Lower Mainland, the Planner/Coordinator will be responsible for planning next day and future order schedules for Ready Mix Concrete ensuring that there is optimal cost-effective efficiency while maintaining an exceptional customer service experience throughout the order cycle.
This position is based in Vancouver, BC.What You'll Get To Do:
- Reviews future days order schedule
- Negotiates times with customers
- Laisse with Sales Team leveraging customer service needs
- Guides CSR's on next day order time scheduling and future day scheduling for top customers and large pours.
- Laisse with QC on mix material requirements and restrictions on scheduling.
- Laisse with production and Logistics Supervisor on plant aggregate inventories scheduling impacts
- Backup to Driver Scheduler during their absence
- Training support for CSR's
- Backup driver vacation calendar
- Work closely with Dispatch and Customer Service Supervisors to culminate Customer Service Center customer experience from order to delivery.
Who we are looking for:
- High School Diploma or equivalent required
- 5 years dispatching/customer service in related industry
- Fluid knowledge of Command Series
- Highly detail orientated
- Excellent communication skills (written and verbal)
- Working knowledge of Microsoft suite (Excel, Word, Teams, Outlook)
Work Environment:
- Role operates primarily a professional office environment, but requires conducting business at manufacturing locations and job sites where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels
What we have to offer:
- Competitive base salary
- Highly competitive benefits programs
- Pension retirement savings plan with an automatic company contribution as well as matching contributions
- Our preemployment process includes: reference checks, a medical screening, a criminal record check and a drivers abstract check.
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