Implementation Specialist - Victoria, Canada - Harris Computer Systems
Description
Configure the software using workflow and business rules to allow clients to conduct their business processes.- Work with Data Conversion Specialist to achieve smooth transition of legacy data.
- Train the endusers in how to use the software in both remote and classroomled sessions.
- Be an expert on the functionality and capabilities of the software, making enhancement requests to our product development team when appropriate.
- Provide outstanding customer service and resolve client issues throughout the implementation process.
- Work with crossfunctional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts and other Implementation Specialists.
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