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    Senior Business Analyst - Toronto, ON, Canada - Colliers International

    Colliers International
    Colliers International Toronto, ON, Canada

    3 weeks ago

    Default job background
    Description
    Our people are passionate, take ownership and always do what's right for our clients, people and communities.

    Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

    We are seeking an experienced and dynamic Senior Business Analyst with over 7 years of proven expertise in analysis and design in creating or enhancing products and solutions with high user touch.

    The ideal candidate is highly experienced in managing digital demands and developing product roadmaps.
    Business Analysis and

    Requirements Documentation:

    • Apply critical thinking and advanced business analysis techniques to assess and document business processes, workflows, and systems.
    • Conduct stakeholder interviews and workshops, focusing on understanding, refining, and prioritizing business requirements.
    • Create detailed and clear documentation of business requirements, user stories, and use cases, ensuring strategic alignment with organizational goals.
    • Work closely with development teams to ensure accurate and effective implementation of requirements.
    Foster strong working relationships with business stakeholders, IT teams, and vendors.


    • Act as a liaison between technical and non-technical teams, ensuring effective communication and understanding.
    • Facilitate collaborative sessions to gather feedback, address concerns, and drive consensus on business and technical solutions.
    Conduct comprehensive demands assessments to identify business needs and goals.


    • Support the change management strategy/plan to ensure smooth transition and user adoption for product releases (such as CRM, property search and other enterprise implementations )
    • Provide guidance to stakeholders on the impact of changes and facilitate training sessions as needed.

    Data Analysis:

    • Analyze and interpret data to provide actionable insights for business decision-making.
    • Ensure data quality and integrity throughout the CRM implementation process.
    Bachelor's degree in Business Administration, Information Systems, or related field.


    • Over 7 years of experience in business analysis, implementing new products with high user touch.
    • Strong understanding of demands assessment, change management, and advanced business analysis methodologies.
    • IIBA CBAP (Certified Business Analysis Professional) certification is preferred.
    • Experience in the real estate sector is a valuable asset.
    • Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at .Our expert advice to property occupiers, owners and investors leads the industry into the future. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities.
    What's more, our global reach maximizes the potential of property, wherever our clients do business.
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