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Richmond Hill

    Business Analyst/Business Analyste - Richmond Hill, ON, Canada - Sym-Tech Dealer Services

    Sym-Tech Dealer Services
    Sym-Tech Dealer Services Richmond Hill, ON, Canada

    4 days ago

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    Description
    Celebrating over 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for associates who share our passion for innovation, creativity and results We are currently recruiting for a Bilingual Business Analyst to join our team located in Richmond Hill, Ontario.
    On-going industry training programs and professional development opportunities
    A workplace that supports workplace diversity, equity and inclusion
    A strong promoter of women in the automotive industry
    The chance to work with some of the best in the business

    We have an opportunity for a forward-thinking, self-motivated Bilingual Business Analyst to join our IT team. The Business Analyst will liaise with IT development engineers and business stakeholders to refine product requirements, translate requirements into user stories and validate that the deployed solution meets the business and end user needs.

    closely with various business stakeholders to understand, document, and implement new or modified business solutions and processes.
    analyzing, and documenting business requirements, and coordinating with developers to create system specifications.
    use cases and user stories, as well as conducting functional integration testing to ensure the smooth operation of systems.
    with technical teams to support the implementation of system enhancements and process changes.
    seeking ways to improve efficiency, enhance the client experience and implementing these improvements as necessary.
    opportunities to streamline business processes, reduce manual work, and improve turnaround times.
    and maintaining manual and system procedures to support business needs.
    systems training for the business community as needed.
    guidance and mentorship to other resources, ensuring knowledge transfer and readiness post-project.

    clear expectations and define key performance indicators for self.
    to prioritize and balance multiple tasks or projects.
    written and verbal communication skills in English and French
    as a liaison to business leaders with respect to the Application mandate.
    Technical

    ~ depth knowledge of project management methods, techniques, and tools.
    ~ with various project delivery methodologies such as Waterfall and/or Agile.
    ~ documenting requirements for web, mobile, desktop and device applications.
    ~ in process analysis, improvement, and quality management concepts.
    ~2+ Years experience working in Scrum based teams and creation of User Stories, or equivalent training.

    Bachelor's degree in Computer Science, Information Systems, or Business and/or equivalent work experience.
    ~3+ years' work experience as a Business Analyst and/or in insurance industry (nice to have).

    Receives guidance on the business priority and impact of specific requests from the Vice President of Information Technology and Program Manager.

    Equal opportunity employer and committed to work force diversity.

    Analyste d'affaires bilingue
    Nous recherchons un analyste d'affaires bilingue, tourné vers l'avenir et motivé pour rejoindre notre équipe informatique. L'analyste d'affaires travaillera en liaison avec les ingénieurs de développement informatique et les parties prenantes de l'entreprise pour affiner les exigences du produit, traduire les exigences en histoires d'utilisateur et valider que la solution déployée répond aux besoins de l'entreprise et de l'utilisateur final.
    en étroite collaboration avec les différents acteurs de l'entreprise pour comprendre, documenter et mettre en œuvre des solutions et des processus commerciaux nouveaux ou modifiés.
    les cas d'utilisation et les récits des utilisateurs, et effectuer des tests d'intégration fonctionnelle pour garantir le bon fonctionnement des systèmes
    avec les équipes techniques pour soutenir la mise en œuvre des améliorations des systèmes et des changements de processus
    les possibilités de rationaliser les processus opérationnels, de réduire le travail manuel et d'améliorer les délais d'exécution.
    des formations sur les systèmes pour la communauté des affaires, si nécessaire.
    des conseils et un encadrement à d'autres ressources, en assurant le transfert des connaissances et l'état de préparation à l'issue du projet.
    des attentes claires et définir des indicateurs de performance clés pour soi-même.
    à établir des priorités et à équilibrer plusieurs tâches ou projets.
    compétences en matière de communication écrite et orale en anglais et en français.
    Technique
    approfondie des méthodes, techniques et outils de gestion de projet.
    de diverses méthodologies de livraison de projets telles que Waterfall et/ou Agile.
    de la documentation des exigences pour les applications web, mobiles, de bureau et d'appareils.
    de l'analyse et de l'amélioration des processus et des concepts de gestion de la qualité.
    de deux ans d'expérience de travail au sein d'équipes Scrum et de création d'histoires d'utilisateurs, ou une formation équivalente.
    Reçoit des conseils sur la priorité commerciale et l'impact des demandes spécifiques de la part du Vice-président de la technologie de l'information et du Gestionnaire de programme.
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