Commercial Claims Advocate - Toronto, Canada - Gallagher

Gallagher

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.

A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

How Will You Affect the Business?**:

Intake of Commercial client's new claims and reporting to the insurance company
Provide Claims counselling as required to the insureds in a professional and compassionate manner
Data input using EPIC and DMS system
Maintain, organize and update client files, including Word summaries and Excel spreadsheets
Provide up to date Claims summaries and/or specific claim information to Commercial Team as requested
Communication with adjusters and insureds with respect to open claims
Liaison between insured and insurance carrier during settlement negotiations when required
Advocacy on claims, as necessary, on client's behalf with insurers
Process all incoming mail in a timely fashion
Attend company sponsored seminars and educational activities needed to maintain product knowledge and expertise, and participate in projects at management's request

What Makes You Successful

You are highly solutions oriented, always exceeding expectations through your resourceful and innovative approach with clients.
Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them
Being in a fast paced, dynamic environment brings out the best in you, always able to prioritize effectively, allowing you to exceed client expectations every time
Working collaboratively and building relationships comes naturally to you, whether that is with clients or colleagues people love working with you, and you with them.
Highly techsavvy, with an ability to learn new systems, tools and processes.

Education and Experience

Completion of postsecondary education an asset
RIBO license or ability to obtain within 3 months
CAIB, CIP designations an asset or courses completed towards designations
Prior Commercial Insurance and/or Claims experience required
Client service and/or advocacy experience an asset
Comprehensive and effective verbal/written communication skills
Excellent time management and organization skills
High attention to detail and accuracy
Ability to multitask between a variety of tasks, projects, and deadlines
Proficient in Microsoft Office products
Experience with EPIC an asset

What We Can Offer You

Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, opportunity for flexible work hours, and training programs.

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