Service Coordinator - Vancouver, Canada - Heritage Office Furnishings

Heritage Office Furnishings

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you enjoy balancing a variety of tasks while still meeting deadlines? Do you consider yourself well organized within a fast-paced environment? If you answered yes, this might be the career for you Heritage Office Furnishings is looking for a Service Coordinator to support the growth and operation of our organization.

This is a full-time position working in office with the potential of Hybrid after 3 months, 1-2 days per week.

Core Responsibilities:

Communicate service action to customer promptly and professionally
Create work orders in system on day of receipt
Improve invoice cycle by collecting and processing completed work orders on a daily basis
Assist customers directly with parts requests and product knowledge
Prepare service estimates daily and manage status of open estimates
Maintain a working schedule for all Service Technicians

Qualifications:

Some College/University preferred
Proficient in Microsoft Office, specifically Excel
Knowledge of an ERP system is an asset
1 year of Customer Service experience and 1 year of experience in an office setting
Excellent communication skills both spoken and written
Quick thinker, problem solver and performs effectively in a fastpaced environment
Attention to detail and accuracy
Extremely organized and a multitasker
Excellent interpersonal skills
Ability to meet tight deadlines and work well under pressure

Heritage offers a competitive starting salary, benefits and a positive working environment with great people.

Heritage Office Furnishings is one of the leading suppliers of office furnishings and related services focusing on corporate environments.

Established in 1979, The Heritage Group has grown to become the largest full service dealership in British Columbia, providing challenging and rewarding careers to over 250 employees in the areas of Sales, Administration, Warehousing, Distribution and Installation.

Our continued growth and success results from a constant focus on customer satisfaction, by listening to our customers and providing continuous, outstanding service.

Pay:
$48,000.00-$52,000.00 per year

Benefits: