Supervisor - Income Support - Whitehorse, Canada - Government of Yukon

Description

This posting

This posting will be used to fill 1 permanent full-time positions working 75 bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Who we are.

Income Support Services supports individuals and families across the Yukon to meet their basic needs. We strive to promote and enhance the well-being of Yukoners through a continuum of quality, accessible and appropriate social services that eliminate inequalities and improve outcomes for all Yukoners.

Your role

Income Support Services (ISS) is looking for a motivated, passionate individual to work as a supervisor of finance/administrative workers and social workers providing case management services in a fast paced, high-volume environment. The ideal candidate needs to be collaborative, have sound conflict management skills and have knowledge of case management practices. Experience supervising is required, as is knowledge of the Income Support programs, including Social Assistance, Yukon Seniors Income Supplement, and Pioneer Utility Grant. This position reports to the Manager of ISS and works alongside two other supervisors in a very supportive, team-oriented environment.

For more information on this job, please contact Natasha MacDonald Manager, Income Support Services at or

For more information about the recruitment process, please contact Dolapo Awobamise HR Consultant at or

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon's many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out:

• Yukon Life
• Working at Yukon government

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Bachelor's degree in Social Work
• Experience supervising in a social service-related position, including the oversight of staff, financial and administrative processes, program operations, and monitoring/evaluation.
• Demonstrated experience in the implementation of person-centered and culturally appropriate services, preferably in the context of legislated services
• Demonstrated ability to communicate effectively, collaborate across multiple stakeholders, and manage conflict
• Demonstrated experience in interpreting and implementing legislation, regulations, and policies/procedures for equitable service delivery, preferably in the context of income support programs

It may be helpful for you to review "Prepare your resume and cover letter".

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

The ideal candidate is collaborative and seeks to understand and respond to the needs of service users, colleagues, partners, and stakeholders; is skilled at managing controversial interests and is diplomatic in their approach to resolving conflict. In addition, the candidate will have demonstrated capacity to work with Indigenous people and others of diverse backgrounds and cultures. Candidates should have and may be assessed on:

• Sound ethical decision-making skills
• Strong communication skills
• Strong problem-solving skills
• Strong organizational skills to effectively achieve results
• Ability to work collaboratively and transparently with others
• Ability to Model Strong Interpersonal Skills and Personal Responsibility
• Ability to Develop People
• Ability to Think Strategically
• Ability to Lead Change and Innovation
• Ability to Promote Common Values and Ethics

It may be helpful for you to review "The job interview process".

Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

Security Clearance with Vulnerable Sector, Valid Class 5 Drivers Licence, verification of degree,

Job requirements

This job requires you to perform, and/or be exposed to, the following:

Travel within Yukon works primarily within in an office setting. Exposure to clients with high levels of complex needs.

Learn more

• For help on creating your E-recruitment profile, email E- or phone