Supervisor, Operations - Montréal, Canada - The Cadillac Fairview Corporation Limited

Sophia Lee

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Description

THE CHALLENGE


To provide assistance in the management of efficient operations of an office building tour while directing and coordinating the activities of staff and the services provided by contractors and suppliers.


WHAT YOU'LL DO

  • Manage the activities of all direct reports to ensure the timely achievement of department goals, within prescribed policies, procedures and standard business practices;
  • Provide regular motivation and mentoring to all staff to encourage on going professional development for succession planning purposes.
  • Hire, train and supervise permanent and staff by conducting the hiring process in accordance with all Human Rights requirements, providing the necessary orientation and training and reviewing activities on a daily basis to ensure that all staff complete their responsibilities in accordance with CF standards.
  • Assist in the preparation and implementation of annual operating expense and capital budgets through reviewing past expenses, determining future needs of the office building tour and gathering information in order to ensure the General Manager, Regional Office and Head Office have accurate figures on which to forecast budget needs.
  • Coordinate the completion of all scheduled and unscheduled maintenance work by scheduling daily work assignments and delegating to the appropriate member of the maintenance team in order to ensure all maintenance work is completed in a timely manner and the property is maintained in a manner that will ensure property values are maintained.
  • Oversee all construction performed by external trade contractors by utilizing knowledge of trades and regularly supervising procedures to ensure work is completed on time, within Building Code requirements and in accordance with CF standards.
  • Order necessary parts and services required to maintain efficient operation of the office building tour by determining needs, researching price and quality, following appropriate procedures for purchasing and accurately coding and signing invoices for payment in order to ensure accurate records of expenditures are maintained.
  • Prepare accurate and concise reports by collecting and compiling relevant data into summary form and forwarding to appropriate parties on a timely basis to ensure management is provided with accurate information on which to base business decisions.
  • Comply with and enforces all safety procedures by participating in safety training and ensuring adherence to all legislative requirements to ensure the building is safe for all occupants and users.
  • Identify specifications and secures quotations for specialized services or repairs as requested by contacting appropriate subcontractor to discuss work to be performed and coordinating and overseeing the work performed to ensure that work is completed in accordance with all building code requirements.
  • Maintain programs, along with the Chief Engineer and other Operations Managers, related to HVAC, through preventative maintenance, energy management, environmental management, waste management, landscaping, pest control, property security snow removal, parking lot and roof maintenance and rehabilitation, life safety systems, cleaning operations, tenant coordination and other pertinent aspects of physical operations to ensure the ongoing efficiency of the office building tour operations.
  • Secure CF property against loss due to theft, fire, liability claims and prosecutions resulting from operations by ensuring all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner in order to limit exposure to liability and loss.
  • Act as technical expert when holding events at la Salle des pas perdus
  • Prepare employment contracts according to te requirements of the Operations Manager and Safety Manager. Ensure that the contract database is accurately and regularly updated.
  • Act as the program Coordinator for Le Vert Rapporte

WHO YOU ARE

  • Good verbal and written communication skills
  • Strong interpersonal skills
  • Solid mechanical abilities
  • Good analytical and research skills
  • Good problem solving skills
  • Proven leadership abilities and are a selfstarter
  • Practical judgment and decisive manner
  • A positive attitude and willingness to work overtime and respond to emergencies
  • A good ability to work efficiently under pressure
  • A team player attitude
  • Good organizational skills and the ability to prioritize tasks for completion

WHAT YOU NEED TO SUCCEED

  • Grade 12 or equivalent
  • A Diploma in Building Environmental Systems offered through Community College
  • A Stationary Engineer 4th Class Certificate, SMA (BOMA) or Building Environmental Systems II
  • A minimum 5 years experience in physical Operations management, with at least 2 years supervisory experience, preferably in a shopping centre, office or mixed use environment
  • A thorough knowledge of:
  • General maintenance procedures
  • Plumbing/carpentry

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