Quality Assurance Specialist - Mississauga, Canada - Gate Gourmet

Gate Gourmet

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're looking for motivated, engaged people to help make everyone's journeys better.

Main Duties and Responsibilities:

Monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues
Plays a key role in developing a comprehensive quality program
In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
Drives prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and insures company policies and procedures are followed
Insures quality specifications and requirements are followed and met
Develops Standard Operating Procedures
Responsible for safety, quality and compliance to customer specification
Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
Manages work flow balancingthe division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations
Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
In conjunction with department leaders determines number of employees needed by shift
Responsible for employee retention and monitors employee turnover.

Qualifications:

Education:

High School graduate or equivalent with experience in related discipline required
College degree in related discipline and knowledge of HACCP, quality management and six sigma preferred

Work Experience:

Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required
Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
Experience working in the airline industry is preferred

Job Skills:

Minimum skill requirements:

Intermediate level Microsoft office tool skills (excel, word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multitask
Strong interpersonal skills, interact well with multiple departments as required
Abel to work with little supervision
Excellent reading, writing, and oral communication skills
Change Agent

Preferred skills:

Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension including:
Pareto chart
Control chart
Histogram
Time series (run) chart
Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability
Algebraic concepts
Project management skills
Knowledge of FDA regulations
Is HACCP certified and ServeSafe trained a plus
Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Technical Skills:
(Certification, Licenses and Registration)

ServSafe certification required

Language / Communication Skills:

Excellent oral and written communication skills
Multilingual a plus
If you want to be part of a team that helps make travel and culinary memories, join us