HR Operations Specialist - Toronto, Canada - Swiss RE

Swiss RE

Verified Company

Toronto, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This role will be ideally suited to an HR professional who has experience in
Pension governance and management** in Canada and is looking to expand their experience and responsibility by holistically overseeing and developing the Swiss Re Canada employee benefit programs in all areas contributing to physical health, mental health and financial well-being.

How the HR Operations Specialist Adds Value:

Makes sound recommendations on benefit program enhancements, changes and design based on their knowledge and expertise
Identifies and anticipates internal and external stakeholder requirements, expectations, and needs in the development of new solutions to meet the evolving needs of employees
Ensures end to end HR/payroll processes are working effectively to ensure stakeholder satisfaction and risk management
Tackles tough challenges or problems quickly and provides the extra effort to accomplish difficult or critical tasks
Has a curious and creative mindset to introduce new ideas based on market best practices balanced with business needs
Brings approved recommendations into implementation and to conclusion and takes direct responsibility for utilizing strong change management practices
Selfstarter and solution oriented
Deals with clients and colleagues honestly at all times; can be trusted to behave in a highly ethical manner
Builds strong relationships with employees and managers to gain mutual understanding and trust

Main Job Responsibilities:

The HR Operations Specialist, in conjunction with the HR Country Head and HR team members, is responsible for supporting the Canadian business, employees and leaders, and contributing to the effective operation of the Canadian HR function.

Pension Specialist

Manage the Canadian retirement plans: DB Plan, DC Plan, SERPs, Savings Plan and associated processes
Manage vendor relationships and service delivery of vendors involved in the administration of Plans to ensure service standards are met
Active member of the Employee Pension and Savings Plan Committee preparing recommendations and updates to present to Committee
Oversee and project manage vendor RFPs to meet our criteria and support change management
Oversee, modify, enhance processes to ensure accuracy of data and recordkeeping and good governance
Oversight to the pension enrolment processes and work closely with the Payroll Specialist
Keep abreast of legislative changes to the Pension Act
Point of contact for retirees

Benefit Specialist

Manage the Canadian group benefit plans and associated processes
Manage vendor relationships and service delivery of our external benefit vendors to ensure the provision of excellent service to our employees and retirees
Oversee and support the communication of the annual benefit enrolment process
Partner with our benefits broker to escalate issues, obtain advice, and participate in the benefit renewal process and RFPs
Partner with Sourcing to ensure vendor contracts are kept up to date and modified as needed
Analyze trends to help propose solutions, create new programs and support new or outdated policies
Explore options towards an enhanced digital service delivery experience for employees
Ensure Benefit Factsheets and Plan documents are kept up to date
Provide oversight to the Canadian recognition program and process
Provide oversight to the production of the annual Total Reward Statements

Operations Leader

Support the introduction of new HR processes and programs into the HR Canada team
Represent the customer face of HR on matters that relate to the benefit and retirement plans
Support Payroll validation processes as they relate to pension and benefit plans
Prime point of contact with the Global HR Service Centre
Support process enhancements to ensure appropriate risk and controls are embedded, and required Risk reports are reviewed, created and actioned
Support any activities in cooperation with Internal Audit, Finance, Compliance and Risk functions

Key Attributes and Skills:

Minimum of 5 years progressive HR experience in a Canada Pension specialist role
Postsecondary education in business or other relevant disciplines; CEBS designation or progression towards designation is an asset
Experience in creating processes, process reviews to enhance accountability, simplicity and speed and accuracy of delivery
Willingness to expand pension knowledge into a total reward approach
Evidence of a commitment to selfdevelopment and being up to date on the future of pension and benefits
Proven ability to develop creative, futureforward solutions
Excellent time and project management skills with the ability to multitask and prioritize competing demands, while being adaptable and flexible
Experience with RFPs an asset
Selfmotivated with a flexible and enthusiastic approach to work and a 'can do' attitude.
Able to demonstrate a collaborative approach using teamwork