Technical Content Writer - Burnaby, Canada - Algo Communication Products Ltd

Algo Communication Products Ltd

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Description:

Algo Communication Products Ltd. is an innovative technology company manufacturing and supplying IP audio and video communication products to our global customers.

We work with some of the largest technology companies in the world to make industrial communication safe, simple and effective.

We are looking for a talented, energetic individual with a dedication to quality to join our growing team in Burnaby, B.C.

Algo products are tested and compatible to work efficiently with over 60 different unified communication, mass notification and collaboration systems - including many globally utilized platforms such as Cisco, Microsoft Teams, Ring Central, Zoom and many more.

You will partner with technical resources as well as the marketing team to generate a constant stream of documentation. Expertise in VoIP would be extremely helpful.

Core Responsibilities:

Test Algo endpoints with compatible technology systems and hardware.
Document testing process and work with marketing content team to create ongoing output of valuable interoperability content.
Create content to help team members achieve a goal or complete a task.
Work with the customer support and engineering teams to develop accurate documentation.

Required Skills Qualifications:

Bachelor Degree/Diplomas/Certificates in Software Engineering, Computer Science, Computer Engineering, or equivalent experience/education
Experience developing technical documentation
Understanding of networking concepts and protocols
Excellent communication (verbal and written) skills in English
Troubleshooting skills

Valuable Skills and Experiences:

Experience in a VoIP environment
Experience with network maintenance
Software development or QA experience
Understanding of hardware and electrical circuits
Technical support experience

This is a full-time position working from our 4500 Beedie Street Burnaby B.C. facility. We offer a competitive salary commensurate with experience and qualifications along with group medical and dental benefits.

Salary:
$45,000.00-$65,000.00 per year

Benefits: