Planning Coordinator - Mississauga, Canada - Swissport International AG
Description
Overview:
Role and Function
Plan and assign the duties for all staffing requirements. Creating schedules and assisting all levels of management with any scheduling requirements including daily operations.
Responsibilities:
- Forecast, plan, create and implement the schedule, including controlling the bid, for the PAX department.
- Clear and acknowledge all timecard exceptions for payroll processing
- Communicate to all levels of staff any changes to the flight schedules
- Prepare the daily rosters
- Assist with the staffing coverage, calls for overtime, etc.
- Maintain good relationships with employees, coworkers, customers, and airline authorities
- Maintain and observe confidentiality with respect to employee records
- Familiar with WSIB rules pertaining to injury at the work site, along with Swissport reporting requirements
- Assisting with capturing revenue by accurately completing the Daily Flight Logs
- Must have control with the staffing hours required for service.
- Other duties as assigned.
Qualifications & Competencies
- Staff planning/allocation experience required
- Must possess strong organizational skills and ability to multitask
- Effective communication skills (verbal and written)
- Internal and external customer relations skills
- Knowledge of Passenger Service Operation and strong understanding of the Collective Bargaining agreement
- Must obtain and maintain valid unrestricted Transport Canada Security Clearance
- Flexible work schedule including evenings, weekends, and holidays
- Ability to operate in a fastpaced environment, while maintaining accuracy and diplomacy
- Available and flexible to work various shifts (day, evening, weekend, and holidays) by operational requirements
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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