Senior Genesys Cloud WFM Engineer - Toronto, Canada
3 days ago

Job Description
The Senior Genesys CX WFM Engineer will play a key role in a large Genesys Cloud CX environment, supporting multiple clients and business units within a large enterprise. This role is fully focused on Workforce Management (WFM) and requires strong hands-on expertise with Genesys Cloud WFM, contact center operations, and workforce optimization.
Job description
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