Jobs
>
Dorval

    Customer Service Representative, Montreal - Dorval, Canada - Porter Airlines

    Porter Airlines
    Porter Airlines Dorval, Canada

    6 days ago

    Default job background
    Part time
    Description
    Job Summary

    WHY CHOOSE PORTER AIRLINES? The Customer Service Representative role will not only give you the opportunity to grow your customer service skills, but it will also give you the opportunity to grow alongside one of Canada's top rated airlines as we enter an exciting phase of growth and expansion.

    This is your chance to work with a dynamic team, in a fast paced environment that promotes equality, and growth.

    BENEFITS OF WORKING AT PORTER? Porter gives you the opportunity to participate in our great benefits programs, such as RRSP Matching, Health & Dental coverage after 3 months of employment.

    Also, unlimited access to amazing staff travel perks to Porter destinations right away, whether working part-time or full-time HOW WILL WE HELP YOU GROW? Here at Porter we want to see you grow and succeed.

    That's why we offer numerous different networking programs that our team members are able to take advantage of, giving you the opportunity to not only expand your skills but also giving you the chance to gain insight to the many different teams and departments that are behind our Skytrax 4 Star Rated airline.

    WHO ARE WE LOOKING FOR? We're looking for outgoing, motivated and energetic individuals who are looking to start their career in the aviation field.

    Our fast-paced airport environment is the ideal place for those who like to keep moving, stay challenged and pride themselves in delivering exemplary customer service.

    Duties & Responsibilities Provide high quality customer service to passengers Check-in passengers for flights at the ticket counter, assign seats, issue boarding passes and verify passenger identification and travel documents Tag passenger bags to correct destinations Ensure the aircraft is clean prior to departure Board passengers onto flights, tag gate checked bags and verify travel documents Make pre-boarding and general boarding announcements Monitor carry-on luggage and operate jet ways, canopies and aircraft doors Assist all passengers with special needs including passengers in wheelchairs, unaccompanied minors, visual and hearing impaired passengers Assist arriving passengers and oversee the Domestic and International Arrivals baggage area Verify identification and direct connection passengers through the airport Assist with the stocking and maintenance of passenger lounges Provide assistance to passengers whose baggage is mishandled or damaged Maintain accurate records and update passenger files Assist other CSR's where required in performing other functions Actively participate in Porter's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy Other Duties as assigned Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others


    Teamwork:
    Working collaboratively with others to achieve organizational goals


    Passenger/Customer Service:
    Providing service excellence to internal and/or external customers (passengers)


    Initiative:
    Dealing with situations and issues proactively and persistently, seizing opportunities that arise


    Results Focus:
    Focusing efforts on achieving high quality results consistent with the organization's standards


    Fostering Communication:
    Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications Ability to work on a permanent basis in Canada Experience in a customer service environment, preferably in the airline industry Ability to obtain necessary security clearances Able to work in a fast paced environment Able to multitask and handle stressful situations Need to be detailed oriented Have a proven positive track record when handling difficult situations and customers Dependability (must have a clear attendance record and reliable on time reporting for work) Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays Must be capable of lifting/pushing/pulling up to 50lbs on a regular basis Must be able to assist with wheelchair transfers and all special service request passengers Supports and adheres to all company policies Ability to communicate and correspond clearly and precisely in English and French
  • LEMO CANADA INC.

    Field Sales Representative Montreal

    1 week ago

    LEMO CANADA INC. Pointe-Claire, Canada

    With a history of 75 years of excellence and innovation, the LEMO Group is a global leader in high-performance interconnection solutions. · From the depths of the oceans to the far reaches of outer space, from the freezing North Pole to the burning heart of jet engines, from oper ...

  • Joseph Ribkoff

    Sales Representative, Montreal/ontario

    2 days ago

    Joseph Ribkoff Montréal, Canada

    Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we've been synonymous with. · Over the years, the brand has blossomed i ...

  • Fuze Logistics Services Inc

    Customer Service Representative-montreal or Toronto

    22 hours ago

    Fuze Logistics Services Inc Montréal, Canada

    Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. · We are seeking an **Customer Service Representa ...

  • Cascadia Metals

    Inside Sales Representative-montreal, Qc

    3 days ago

    Cascadia Metals Montréal, Canada

    Cascadia Metals stands firm in its founding principles, with a steadfast commitment to success. Our growth is a testament to the dedication of our owners and our ongoing investment in both infrastructure and, more importantly, our people-valued employees. As we continue to evolve ...

  • Encore Market Engagement

    Part-time Coca-cola Audit Representative- Montreal

    1 week ago

    Encore Market Engagement Montréal, Canada Part time

    **Job Brief**: · In this role, you will represent Coca-Cola, a tier one, consumer packaged goods, beverage company, conducting audits on their products in various channels. · **What Encore's All About**: · At Encore, we possess the expertise in field sales to ensure our clients a ...

  • Encore Market Engagement

    Part-time Coca-cola Audit Representative- Montreal

    5 days ago

    Encore Market Engagement Longueuil, Canada Part time

    **Description d'emploi**: · In this role, you will represent Coca-Cola, a tier one, consumer packaged goods, beverage company, conducting audits on their products in various channels. · **What Encore's All About**: · At Encore, we possess the expertise in field sales to ensure ou ...

  • Ciot | Stone & Tile

    Sales Representative- halifax Greater Montreal

    1 week ago

    Ciot | Stone & Tile Montreal, Canada

    The ideal candidates must be able to work under minimal supervision as part of a dynamic team in a fast-paced, client-oriented sales environment. Handling of clients with a high level of professionalism and courtesy is required while providing expertise and knowledge in the stone ...

  • Bombardier

    Supply Chain Agent

    1 hour ago

    Bombardier Dorval, Canada

    **Description** · **BOMBARDIER** · Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are ...

  • KBD Insurance

    Csr - Customer Service Representative

    5 days ago

    KBD Insurance Dorval, Canada

    **Customer Service Representative** · - Salary + Commission: $50k - $75k_ · **Who are we?** · KBD Insurance is a home, car and business insurance broker with roots in Montreal. We're one of Canada's fastest-growing companies for the 3rd year in a row and are looking for ambitious ...

  • Smardt

    Représentant(E) Du Développement Des Ventes

    22 hours ago

    Smardt Dorval, Canada

    English version below · La famille Smardt s'agrandit et nous cherchons à ajouter un(e) Représentant(e) du développement des ventes à notre équipe de service en pleine croissance. Relevant du directeur du service - Amériques, le représentant du développement des ventes sera en cha ...

  • Smardt

    Représentant(E) Du Développement Des Ventes

    1 week ago

    Smardt Dorval, Canada

    English version below · La famille Smardt s'agrandit et nous cherchons à ajouter un(e) Représentant(e) du développement des ventes à notre équipe de service en pleine croissance. Relevant du directeur du service - Amériques, le représentant du développement des ventes sera en cha ...

  • SSP America

    Assistant Floor Manager

    5 days ago

    SSP America Dorval, Canada

    **$55,000 Annual Salary**: · - **Quarterly and annual bonus structure**: · - **Full Benefits**: · - **Free Employee Parking** · **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Camden Food Co., Le Grand Compt ...

  • Innotech-Execaire Aviation Group

    Aircraft Refueller

    1 week ago

    Innotech-Execaire Aviation Group Dorval, Canada

    It's an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft ...

  • DXP I NatPro

    Parts Administrator

    1 week ago

    DXP I NatPro Dorval, Canada

    **DXP/ National Process Equipment** is looking to add a **Parts - Customer Service Representative** to their team in Montreal. · In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a b ...

  • Bombardier

    Flight Attendant Insturctor

    1 week ago

    Bombardier Dorval, Canada

    **Flight Attendant Insturctor** · **-** · **MON20742** · **Description** · **BOMBARDIER** · Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger co ...

  • Air Canada

    Technical Data Controller

    3 days ago

    Air Canada Dorval, Canada

    **Description** · **Location**: Montreal, QC, Canada (Onsite) · **Starting Salary**: $22.69/hour · **Branch**: Maintenance · **Category**: Unionized (IAMAW) · **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, ...

  • IMP Group

    Aircraft Refueller

    1 week ago

    IMP Group Dorval, Canada

    **Aircraft Refueller - YUL***: · It's an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solution ...

  • Park'N Fly

    Bilingual (French & English) Inside Sales

    1 week ago

    Park'N Fly Dorval, Canada

    Park'N Fly is Canada's leading airport parking provider offering a unique package of time-saving conveniences for all types of travellers. · Based out of Toronto or Montreal, the bilingual (English and French) inside sales representative position will interest a motivated Sales p ...

  • Park'N Fly

    Bilingual Inside Sales Representative

    3 days ago

    Park'N Fly Dorval, Canada

    Park'N Fly is Canada's leading airport parking provider offering a unique package of time-saving conveniences for all types of travellers. · Based out of Toronto or Montreal, the bilingual inside sales representative position will interest a motivated Sales professional looking t ...

  • Innotech-Execaire Aviation Group

    Shipping and Receiving

    1 week ago

    Innotech-Execaire Aviation Group Dorval, Canada

    It's an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft ...