Manager, Addiction Services - Kitchener, Canada - House of Friendship

House of Friendship

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At House of Friendship we believe in what we are doing.

We get out of bed each day to make a difference in our community; to walk with and to serve.

We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great doesn't it? It is

The Manager will possess and utilize their passion for coaching and developing people and teams.

They will provide leadership for the program and the team by providing support to the supervisory and direct service teams while coordinating the daily operations of the program.

This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days and vacation; group health benefits and defined contribution pension plan.

Valid G class driver's license is required. Access to a reliable vehicle is preferred; travel throughout the Waterloo region and Wellington country.

Key Responsibilities:

Lead, develop and support the team of Supervisors as well as their teams working within assigned programs, including staff, volunteers and students
Responsible for the healthy and safe operation of the programs; ensuring a physically and psychologically healthy work environment for all team members
Responsible for the allocation of staff, students and volunteers based on the needs of each program and/or site
Responsible for all aspects of program operation including program development and review, program budget, allocation of resources, and relationships with funders and community partners, staff and participant safety
Create reports and proposals to support or source funding. Responsible for the management financial functions
Responsible for property management functions
Build solid and fruitful relationships with partners and agencies to increase opportunities for innovation and positively impact outcomes
Represent House of Friendship at various community development and neighbourhood related meetings and community forums; bringing relevant issues and solutions to the conversation
Take a lead role in community consultation and community leadership development initiatives
Maintaining partnerships, presence at appropriate community tables/communities of practice
Oncall responsibilities for afterhours emergency crisis
Committed to service integration internally/externally

Critical Skills:

Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
Experience or strong interest in working with diverse populations including people from various cultural background, income levels, and sensitivity to their needs
Strong intercultural competency, with the ability to recognize and respect cultural diversity, able to be diplomatic and sensitive to the dynamics of a culturally diverse workplace
Experience with and commitment to using an antiracism, antioppressive and trauma informed approach in consultation, program design, evaluation processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental health and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics and planning and detailed record keeping
Able to model effective problemsolving by recognizing the human, interpersonal and technical sides of a problem, show flexibility and explore possible solutions in an innovative and creative way
Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives

Education/Experience:

University degree in Social Work, Counselling or related field
Professional registration, in good standing, as either a Social Worker or Social Service Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO)
Knowledge of substances, problematic substance use, recovery issues and evidence informed practices and clinical treatment modalities, including but not limited to Motivational Interviewing and Cognitive Behavioral Therapy
Expe