Deskside Support Technician - Rougemont, Canada - Arterra Wines Canada, Inc.

Arterra Wines Canada, Inc.
Arterra Wines Canada, Inc.
Verified Company
Rougemont, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP

  • Experience: 2 years to less than 3 years

Work setting:


  • Help desk

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge:


  • Information Technology Infrastructure Library (ITIL)
  • Networking hardware
  • Database software
  • Data analysis software

Security and safety:


  • Criminal record check

Work conditions and physical capabilities:


  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Own tools/equipment:


  • Internet access

Personal suitability:


  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player

Screening questions:


  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits:


  • Bonus

Long term benefits:


  • Group insurance benefits
  • Pension plan
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week
More jobs from Arterra Wines Canada, Inc.
See all jobs of Arterra Wines Canada, Inc.