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    Admissions and Case Manager, Secure Treatment Program - Toronto, Canada - Youthdale Treatment Centres

    Youthdale Treatment Centres
    Youthdale Treatment Centres Toronto, Canada

    5 days ago

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    Customer Service / Support
    Description

    JOB OPPORTUNITY - Admissions and Case Manager, Secure Treatment Program - Full-Time Permanent

    Position Summary

    The Admissions and Case Manager will ensure that Youthdale values are reflected in the ongoing triage of services to identified need, transition, and continued recovery of the children, youth, and young adults. This role will over see the admission pathway to our Secure Treatment program.

    The Admissions and Case Manager will work closely with other members of the multidisciplinary team in assessing clients' mental health status, formulating treatment plans, implementing planned care and treatment, and evaluating outcomes. Works in partnership with clients, caregivers, and staff of relevant community and regulatory agencies; participates in planning and developing mental health services and provides community mental health education.

    You will support a workplace that embraces equity, diversity, inclusion and belonging, encourages teamwork and complies with all applicable regulatory and legislative requirements.

    Accountability:

    The position reports directly to: Director, Intensive Services

    Supervises the Admissions and Case Coordinator, Secure Treatment

    Corporate Responsibilities

    • Fosters positive interpersonal relationships with the staff, clients, visitors, outside agencies, government officials and related professional associations.
    • Maintains and adheres to all relevant legislation, organizational policies and procedures.
    • Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention's of the Act, in a timely manner.
    • Demonstrates professional practices, which are consistent with the mission, vision and philosophy of Youthdale Treatment Centres.

    Job Responsibilities

    • Lead the operation of all intake functions as it relates to court-ordered and emergency admissions to the ASU and other units as required
    • Gather collateral and referral information to present at prioritization or bed flow meetings, and facilitate a discussion to ensure acceptance decisions are made for clients who meet the CYFSA criteria for secure treatment
    • Must utilize standardized tools to aid with admission/decline decision making such as the CALOCUS and INTER-RAI
    • Collaborate with client and caregiver to ensure their voice is incorporated in the process
    • Assist with determining the type of admission to the ASU: court order or emergency admissions
    • For court ordered admissions, assist caregivers with the paper work required to obtain a court order, and assist with securing funding if needed
    • For clients who are declined - ensure they are triaged to appropriate services
    • Liaise with legal counsel as required for court ordered and emergency admissions
    • Is the lead on attending court
    • Ensure documentation standards are met and data collection as per policy guidelines
    • Provide case management services to coordinate and support appropriate services for clients and their families while at Youthdale
    • Identifying, developing and coordinating appropriate discharge plans as needed for clients by collaborating with internal and external stakeholders
    • Verbal communication and writing documentation that addresses client's care and treatment. Coordinating meetings and appointments as mandates and/or needed
    • Consult with inter-professional teams to determine client needs
    • Working collaboratively with client and caregivers to identify and implement appropriate interventions
    • Represent Youthdale in a professional manner during external community meetings
    • Ensure standards of professional practice with respective regulatory bodies (Ontario College of Social Workers and Social Service Workers, MCCSS, MOH, Auditor, Accreditation, etc.) are met
    • Maintain and adhere to all relevant legislation, organizational and occupational health and safety policies and procedures, and the mission, vision, and philosophy of the agency.
    • Understanding the CYFSA and ministry licensing requirements as it relates to Child and Youth Services
    • Facilitates clients' utilization of appropriate community services and rehabilitative programs by performing duties such as researching available services, liaising with these agencies, providing related advice and consultation to clients and providing referrals to appropriate community treatment alternatives and services. Utilizes available community resources to develop supportive and rehabilitative programs for adults and their families.
    • Maintain clients records and prepare reports
    • Provides support and direction to clients requiring enhanced case management by monitoring their mental health status and assessing their social adjustment and ability to perform routine life activities, including managing money and taking medication regularly. Provides follow-up care and services as required, including providing referrals to other healthcare professionals such as Recreational Therapists, Occupational Therapists, and Psychiatrists.
    • Review Board – provide oversight to review board processes

    Qualifications

    • Master's degree in Social Work or Psychotherapy.
    • Regulated Health Care Professional and registration with the OCSWSSW, or related professional association
    • At least four years of relevant experience such as intake/triage/case management
    • Knowledge of community resources within the GTA and step down interventions
    • Knowledge of children and youth mental health and the social determinants of health.
    • Expert knowledge of system navigation and referral pathways to community mental health, addiction support, health, social agency resources, etc.
    • Strong interpersonal and communication skills.
    • Ability to communicate verbally and write clear, concise reports and documentation.
    • Clinical experience is required to support decision-making, i.e., escalation or changes in service levels.
    • Experience with multi-disciplinary collaboration/communication.
    • Experience facilitating transitions between treatment services
    • Experienced with standardized triage tools and assessment tools
    • Driver's license. Travel is required.

    Application

    At Youthdale, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. Youthdale is committed to providing accommodation in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

    Please apply with an updated resume.

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