Ocean Import Shipment Coordinator - Quebec - Cgl Cohesion Global Logistics Llc

    Cgl Cohesion Global Logistics Llc
    Cgl Cohesion Global Logistics Llc Quebec

    3 days ago

    Full time
    Description
    • Handling Ocean Import freight files and coordinating shipment delivery arrangements.
    • Verifying OBL (Original Bill of Lading) and payment requirements prior to shipment release.
    • Monitoring and responding to all incoming communications from clients and business partners (domestic and overseas) to manage daily operational issues.
    • Verifying bookings and obtaining appropriate approvals before relaying information overseas.
    • Coordinating cargo bookings with transport companies.
    • Managing and billing storage/demurrage charges for approved accounts.
    • Ensuring timely approval of supplier invoices and verifying overseas agent remittance.
    • Resolving customer complaints efficiently and implementing measures to prevent recurrence.
    • Addressing internal and operational problems promptly to prevent service deficiencies or customer dissatisfaction.
    • Continuously improving internal systems and procedures to enhance customer service and departmental efficiency.
    • Performing additional tasks and duties as assigned.

    Qualifications

    • A minimum of two (2) years of experience in a similar role, preferably with an International Freight Forwarding organization.
    • Strong interpersonal and communication skills, with a customer service focus.
    • Excellent organizational skills, with the ability to set priorities and manage workloads efficiently.
    • Ability to perform well under pressure in a fast-paced environment.

    Application Procedure

    This position offers a career path with many opportunities in an ever-growing company within a thriving global industry. Qualified candidates should forward their C.V. along with a cover letter to:

    Human Resources


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