Administrative Assistant - Hamilton, Canada - McMaster University

McMaster University
McMaster University
Verified Company
Hamilton, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Schedule
8:30am to 4:30pm, Monday to Friday


Education Level
2 year Community College diploma in Office Administration or related field of study


Career Level
Experienced


Administrative Assistant (Research)
JD 1283


Job Summary:
Responsible for overseeing the day-to-day operation within a Faculty/ Department/ Institute. Provides administrative and analytical support to the Director in a variety of areas. Coordinates activities on the Directors behalf and acts as a liaison to senior management across campus.

Works under general direction within a clear framework of accountability and exercises substantial personal responsibility and accountability to deliver results.

Provides lead hand supervision to administrative staff within the office.


Key Purpose and Functions:


  • Act as a point person for all staff who support the Director.
  • Provide analytical and administrative support to the Director on a variety of campuswide and faculty issues, projects, and programs.
  • Prepare detailed briefing materials for the Director prior to meetings.
  • Provide pertinent facts, data, and other background information for meetings, reports, inquiries, agendas, and presentations.
  • Oversee and direct workflow, independently respond to inquiries, complaints, and concerns from callers and visitors on behalf of the Director.
  • Keep track of assignments made to others for actions to be taken on the Director's behalf and ensure that deadlines for responses are met.
  • Coordinate the submission of information and documentation required to initiate, facilitate, and conclude various processes such as recruitment, annual performance review, and selection committees.
  • Participate in the development and implementation of projects, work methods and procedures. Recommend procedural changes to improve unit efficiency, including recommendations on staff requirements.
  • Followup on and ensure appropriate implementation of decisions made by the Director.
  • Resolve complex problems within area of responsibility and consult relevant documentation and liaise with appropriate resource persons to obtain and provide information on a variety of diverse and complex administrative issues.
  • Collect, analyze, assess, and summarize information relevant to the decisionmaking process and develop recommendations for final approval and implementation.
  • Develop estimates of time, resources, and budgets required for various activities, events, and projects.
  • Implement and maintain budgets. Create financial projections and make adjustments to budgets throughout the fiscal year.
  • Exercise appropriate controls, monitor, and reconcile accounts.
  • Plan and coordinate a variety of events and activities such as conferences, seminars, and workshops.
  • Utilize discretion and judgment to screen visitors and telephone calls, and notify appropriate personnel.
  • Provide policy and procedure information to others.
  • Gather and compile the paperwork required to facilitate the hiring and payment process for temporary, casual, and fulltime staff.
  • Collect, verify, and input data into a variety of spreadsheets and databases.
  • Update and maintain information and content on websites and social networks.
  • Prioritize and schedule appointments for the Director's calendar. Independently determine the importance of requested meetings and coordinate calendar to accommodate the needs of the Director.
  • Schedule and coordinate meetings including room bookings, agendas, catering and travel arrangements.
  • Write a variety of documents such as procedure manuals, reports, and minutes.
  • Draft correspondence on behalf of the Director.
  • Format, word process, edit, and proofread a variety of documents and materials.
  • Monitor and order office supplies.
  • Source and obtain pricing information for office supplies and equipment.
  • Set up and maintain filing systems, both electronic and hard copy.
  • Classify, sort, and file correspondence, records, and other documents.
  • Update and maintain confidential files and records. Handle sensitive material in accordance with established policies.
  • Conduct database, literature, and web searches to find references and articles used for a variety of documents, reports, and publications.
  • Assemble, copy, collate, and disseminate a variety of documents and materials.
  • Open and distribute incoming mail and faxes.
  • Prepare outgoing mail, faxes, and courier shipments.

Supervision:


  • Provide lead hand supervision and is responsible for the quality and quantity of work of others.

Qualifications:


  • 2 year Community College diploma in Office Administration or related field of study.
  • Requires 4 years of relevant experience.

Assets:


  • Previous experience working in a university environment is an asset.

Additional Information:


  • Competency in an Indigenous language or knowledge of Indigenous languages is considered an asset.
  • Knowledge of Indigenous research methodologies and data governance principle

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