Part Time Bilingual Activations Specialist - North York, Canada - Unity Payments
Description
Our Part time hours are as follows:9 AM to 1 PM1 PM to 5 PM
5 PM to 9 PM
Incentives
- Onsite parking
- Free Coffee and tea
- Free snacks and pop
- Once weekly, free breakfast or lunch
- Quarterly work events
- No weekends
- 2 minute walk from the bus stop
Responsibilities:
- Assist customers over the phone in a professional manner
- Schedule training calls
- Update customer profiles with uptodate notes
- Track new devices being sent to customers
- Open Customer Service tickets when necessary
- Assist with technical support issues if they arise
- Answer incoming training calls
What we are looking for:
- Outgoing, friendly, and a desire to help people
- Excellent interpersonal and phone communication skills
- Ability to multitask and work in a fastpaced environment
- Previous customer service experience
- Intermediate computer knowledge
Job Type:
Part-time
Part-time hours: 4 per week
Salary:
$15.50-$16.00 per hour
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Onsite parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- No weekends
Experience:
- Customer service: 1 year (required)
Work Location:
One location
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