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Kelowna

    Service Account Manager - Kelowna, Canada - Flynn Canada Ltd

    Flynn Canada Ltd
    Flynn Canada Ltd Kelowna, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    At Flynn, it's not just a job, it's a career

    A Day In The Life

    • Maintain existing clients and grow business relationships through direct and frequent communication
    • Develop new clients with decision makers in various sectors and build on Flynn's Service business
    • Build relationships with clients in order to understand the client's wants and needs
    • Follow-up on your quotes and tenders via various methods of communication
    • Frequent communication with customers with a twice a week expectation of client visits
    • Remote interactions and presentations / demos
    • Attend association events, plan customer events; some after hours commitments required
    • Work with Local and National team to promote Flynn's brand and services through marketing and social media channels
    • Understand and prepare takeoffs/estimates for assigned jobs
    • Attending pre-tender site meetings to prepare an accurate estimate as required
    • Be aware and informed of all new materials or techniques in your field by attending material manufacturer's seminars, trade shows, etc.
    • Review all contracts and accepted quotations. Review with the department Manager for final approval as required
    • Write up work orders completely and in a concise and timely manner so to assist scheduling and purchasing of materials at the best prices.
    • Supporting corporate initiatives and business development objectives.
    • Identify potential new clients and develop relationship with key decision makers
    • Frequent communication with new and existing customers with a twice a week expectation of client visits
    • Explain Flynn Service opportunities to clients best suited to their needs and wants
    • Regular follow-up on quotes and tenders
    • Attend association, industry, and networking events
    • Plan and attend client meetings in a variety of locations based on interests of the client
    • Work with National team to build local presence and assist on local relationships with national clients
    • Work with Local and National team to promote Flynn's brand and services through marketing and social media channels
    • Understand and prepare takeoffs and estimates for assigned jobs
    • Attending pre-tender site meetings to prepare an accurate estimate as required
    • Review all contracts and accepted quotations with the Service Manager
    • Complete work orders in a concise and timely manner for cost effective material purchasing and scheduling
    • Ability to conduct presentations or demonstrations remotely
    • Maintain up to date product knowledge and industry leading by attending material manufacturer's seminars, trade shows, etc.
    • Supporting corporate initiatives and business development objectives.

    What We Offer

    • Competitive wages and extended health benefits
    • RRSP matching
    • Great environment where our motto is "Flynn Family Winning Together"
    • On-going career development courses and programs through our in-house Flynn University

    What We Are Looking For

    • Strong communication, organizational skills and excellent time management
    • Ability to multitask and work in a fast-paced team environment
    • Ability to develop and maintain strong relationships
    • Entrepreneurial spirit and drive to grow the business
    • Experienced in using computer programs specific to this role (MS Office and Bluebeam/AutoCAD)
    • Clear understanding of contract documents

    Position Summary

    • Location: Kelowna, BC
    • Employment Type: Office, Salaried, Full-time
    • Job Functions: Business Development & Customer Service
    • Industry: Building Envelope
    $75,000 - $85,000 a yearCANRO
    Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
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