Bilingual Project Experience Specialist – Contact Center - Toronto - The Home Depot

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · Assess automation use cases and recommend appropriate patterns (deterministic, generative, hybrid) · Establish and run sustainment proce ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · ...

We are seeking a Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for creating an exceptional customer experience with every client interaction and contributing to the ongoing improvement of the overall customer experienc ...

We are looking for a skilled NICE Contact Center Consultant to design, implement, and optimize NICE CXone solutions. · ...

We are seeking a Bilingual Contact Center Representative to join our team at TD Bank. As a representative, you will be responsible for creating an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer exper ...

We are looking for a QA Analyst with experience in Contact Centre platforms focusing on testing customer interaction flows IVR and backend integrations. · Proven experience as a QA Analyst in Contact Centre environments · Hands-on experience with Genesys platforms and/or IVR call ...

We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers. We strive to deliver best in class customer solution's stability and quality of service. · ...

+We are looking for a skilled NICE Contact Center Consultant to design, implement, and optimize NICE CXone solutions. · +Configure and deploy NICE CXone (ACD, IVR/IVA, Studio, Omnichannel). · Implement and support NICE WFM, QM, and Analytics. · Analyze business needs and provide ...

Key Responsibilities · Practice Leadership · Build and scale Brainridge's Contact Center & CCaaS capability · Develop market offerings, frameworks, and go-to-market strategy · Establish strategic partnerships within the ecosystem · Client Advisory & Strategy · Advise CIO, COO, an ...

We are looking for a QA Analyst with experience in Contact Centre platforms. · Proven experience as a QA Analyst in Contact Centre environments · Hands-on experience with Genesys platforms and/or IVR call flows and routing logic · ...

We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. · Create an exceptional customer experience with every client interaction · ...

We are seeking an experienced Contact Center - Consulting Lead to drive large-scale enterprise transformation initiatives. · CX Transformation Leadership · Lead end-to-end CX transformation engagements, from discovery and design through implementation and value realization. · ...

The Senior Manager North American HR Contact Centre will oversee and provide strategic direction to a high-volume multi-channel operation that supports employees across Canada and the U.S with HR inquiries programs and processes The role is responsible for ensuring an exceptional ...

We're looking for a Manager, Trading to join our Qtrade Direct Investing team. · ...

We are hiring a Learning & Development Specialist to ensure our Contact Centre staff have the knowledge and skills needed to provide exceptional service to our Members. · ...

· Aviso: · At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who ex ...

· Aviso: · At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who ex ...

We are looking for friendly, reliable, and customer-focused Customer Service Representatives to join our Contact Center team. · ...

We are looking for a Supervisor Trading to join our Qtrade Direct Investing team. · The Supervisor Trading is responsible for leading the Qtrade Investment Representatives (IR), ensuring delivery of customer service excellence. · ...

Aviso is a leading wealth management and investment services provider for the Canadian financial industry. · ...

We're looking for a Manager Trading to join our Qtrade Direct Investing team.Cultivate a team of customer service experience Investment Representative superstars · Help to ensure that people know the importance of their roles, and how that effort is measured and supports the goal ...