Territory Manager - Edmonton, Canada - Gateway Mechanical Services

Gateway Mechanical Services

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

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Description

At Gateway Mechanical, the extraordinary is possible to achieve in the role of Territory Manager

Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating and air conditioning industry (HVACR).

Attending to 40,000+ service calls per year, Gateway is the largest HVAC & Refrigeration service provider in Western Canada.

Our model is comprised of local branch teams with fully qualified personnel representing HVAC, refrigeration, plumbing/gas fitting, sheet metal and electrical trades.

These teams are supported by centers of excellence including professional engineers and project managers which ensures Gateway's full technical capability is available for every project and service call.

The Territory Manager at Gateway Mechanical will be responsible for maintaining, growing, and retaining existing customers. The Territory Manager will be working within a team environment to pursue business opportunities for Gateway. Activities will support growth in the market segments that have been identified as key priorities for Gateway.

Responsibilities:

Create & implement effective territory sales strategies & plans;
Review estimates and proposals to ensure they are meeting the client's requirements prior to submission;
Conduct reviews of accounts on a regular basis to evaluate client demands and requirements;
Analyze data to find the most efficient sales methods;
Monitor competition within the assigned region.
Sell additional services and project opportunities while growing existing accounts;
Influence and sell key business solutions in an effective, persuasive, and professional manner;
Meet or exceed annual revenue targets;
Review and create a plan to align lowermargin clients to company expected margins.
Meet with customers to build and maintain relationships and ensure a continuously high level of customer satisfaction;
Participate in industry or promotional events ( e.g. trade shows) to cultivate customer relationships;
Increase existing Client Preventative Maintenance coverage and ensure Preventative Maintenance contracts are updated, maintained, and retained;
Make strategic decisions on prices/margins/fees, while satisfying the client requirements as well as the organization's objectives;
In collaboration with the Area Manager, support and resolve client issues;
Provide leads to the National Account/Business Development team, both projects and service opportunities;
Update and maintain Gateway's CRM with current and accurate information, while ensuring all stakeholders are informed;
Conduct kickoff meetings for Extended Service Projects with executing team;
Participate in the onboarding of new client contracts;
Ensure proper procedures and workflow is followed;
Clearly define the customer's needs and Gateway's value proposition to the customer;
Participate in customer reporting; and
Other duties as assigned.

Requirements / Certifications

5+ years of proven sales professional with a history of meeting sales targets by growing existing accounts and securing new customer;
Mechanical trades background a definite asset;
Postsecondary education is an asset;
Formal sales training experience;
Knowledge of Salesforce;
Geographical knowledge of the applicable territory;
Experience with commercial, HVAC, and refrigeration is preferred;
Previous experience communicating and assisting in the development, maintenance, and service of large accounts with a book of business;
Excellent verbal and written communication;
Highly developed organization and time management skills.

Perks of Working with Gateway